Quality Improvement Manager
CurrentCertified Non-Violent Crisis Intervention trainer.Oversight of Medical Records department and functions.Lead and manage the Quality Improvement team.Conduct sensitive investigations into reported incidents and corporate compliance concerns; develop recommendations for improvement and document in clear reports.Ensure agency compliance with HUD regulations.Coordinate agency response to subpoenas and law enforcement requests.Liaison to Cuyahoga County ADAMHS board and Ohio Department of Mental Health and Addiction Services.Conduct fidelity reviews of, ACT, IPS SE, CTI evidence-based practices.Ensure that agency practices are in compliance with CARF standards, Ohio laws and agency policyReview and revision of agency policy and procedureEmbody and promote Trauma-Informed Care principles among agency staffData analysis and presentation to D and C level staff Customize Evolv EMR incident module for agency useInterview and hiring of new employeesNew Hire employee trainer