David Daughton Email & Phone Number

New York, NY, US

New York, NY, US

Boston, MA, US

• Develop and maintain validation processes for clients to provide confidential information on participants in pension plans to PBGC using Hyperion SQR, scripts and Informatica for 100% accurate client billing.
• Create new and maintain existing data feeds to internal and external clients using Informatica with 100% accuracy of data provided.
• Make business changes to various custom reports for internal and external clients with a priority for quality and effort to reduce processing times by 25%.
• Document all code changes and departmental processes in version controlled environment to ensure audit passage and knowledge transfer.
• SME for Pension data project to create a client customizable reporting tool using Agile Methodology that replaced existing static reporting system and standardized reports and increased client satisfaction.

Boston, MA, US

• Analyze Business Plans for Pension Services and associated benefit calculation rules, eligibility and payment options to develop Systems Requirements for development team using Word or RRC with zero functional issues.
• Analyzing incidents reported on Pension Services toolset against usiness rules and Systems Requirements documents to verify issues and provide direction to technical teams on corrections or enhancements needed to fully.
• Develop test/use cases for new client implementations, enhancements and incidents to existing systems to ensure all functionality follows business rules and produces accurate results.

Plano, Texas, US

• Stepped up to take over additional applications including a product bulletin system, software upgrade organization system and a software upgrade work step system during further staff reductions to ensure support.
• Analyze business needs and develop systems requirement docs for enhancements to the software delivery toolset to ensure accurate functionality with systems imported from Nortel and existing systems in Genband.
• Accomplished actual cloning of all tools from Nortel to GENBRAND environment, switching from Unix to Linux systems, that allowed GENBAND to end its IT agreement with Nortel in less than a year; This process included.

CA

• Developed a disk cleanup process that resulted in a departmental cost reduction of 10K per month.
• Primary support for a tool that audits equipment and software in the customer base. Successfully converted this tool from a GERM DB/APP based tool to a mainframe based application and then eventually to a Web based.
• Automated requests for customer site inventory. This converted a paper trail to an electronic trail and resulted in increased responsiveness to customer requests.
• Departmental DBA for Oracle, supporting a high of 6 databases, including primary support for database structure and implementation and backup strategy resulting in successful recovery of 2 databases from failure within.
• Project Database enhancements were completed for $25K per year savings.
• Primary analyst and developer for a global software ordering and work assignment tool. There have been 14 major and 13 minor release of this tool.

CA

• Promoted within existing department to Sr Programmer Analyst.
• Completed projects that enhanced parallel work activities within the engineering systems including the addition of personal work disks within the system for engineers to complete site engineering resulting in lower.
• Took over primary development and analysis for the engineering system. This included a system that had an engineering questionnaire system to generate automated specs for telecom equipment installs. Implemented a rules.
• Prime for the interview and hiring of contractors and co-ops. Managed their work schedules and assignments. Completed their evaluations. Provided technical and department assistance to ensure their positive impacts on.
• Managed the estimating, review and implementation of requested projects within the requested timelines.

CA

• Complete estimates with 99% accuracy. Projects delivered 90% on time with others within 1 week.
• Managed hotline with a completion rate of 100% within 24 hours and 75% within 4 hours.
• Maintained all user documentation for supported systems. All documentation was kept 100% up to date.
• Primary support for a quoting system. Primary developer from inception to general availability.
• Department expert on DB2. Created and presented seminars to department. Maintained the data structures. Completed a conversion from GERM to SQL/DS resulting in a departmental cost savings of 5K per month.
• Supported an Engineering system with development on the Automated Questionnaire system for spec generation that automated the process with a time savings of 1 week per project.

Green Bay, Wisconsin, US

• Developed, coded and implemented bug fixes and enhancements to the business system application for product delivery. Trained users on the new functionality. Altered all required documentation

CA

• Developed, coded and implemented bug fixes and enhancements to a equipment tracking system. Trained users on the changes and altered all required documentation.
• Developed a new system for equipment failure tracking from initial customer meetings through implementation.

CA

• Developed, coded and implemented bug fixes and enhancements to a equipment tracking system. Trained users on the changes and altered all required documentation.
• Developed a new system for equipment failure tracking from initial customer meetings through implementation.