Midwest Regional Manager
Current• Presented with the President’s Club Award in 2021 and 2022.• Mentor and lead a team of Branch, Operations and Business Development Managers in 6 territories.• Reorganized and structured a team that would focus on client retention, employee relations, quality assurance, growth, and new systems to increase profitability.• Established and monitored KPIs to optimize company performance and held the lowest overtime percentage.• Found and implemented an employee management software that the entire company now utilizes which increased quality assurance.• Set and implemented strategic goals and initiatives to align company with mission, values, and vision.• Created an environment of open communication between departments that improved collaboration among all teams.