David Deuel Email & Phone Number

Chico, Ca, Us

Chico, Ca, Us

Schöneck, Saxony, De

- Provide technical consultation and support of GK Point-Of-Sale software to clients in Grocery, Retail, Fuel, and C-Store industries.- Work with clients to discover business needs, analyze software fit, and identify customization requirements. - Review software infrastructure and sizing requirements to ensure environment readiness.- Assist clients with setup and configuration of POS software and peripherals in order to provide them with a stable and efficient environment for testing, training, and validation.- Provide technical support leading up to and during go-live events, train client technical teams in use and troubleshooting of the GK Software.- Train other GK Employees, in Sales, Functional Consulting, Product, in the setup and configuration of GK POS Software.

Vancouver, British Columbia, Ca

- Work with clients in the Food & Beverage Supply Chain industry to gather and document business requirements and workflows, then use those requirements to properly deploy and configure ERP Software to meet the clients’ needs.- Provide best practice recommendations for many segments of the F&B Supply Chain industry, including Accounting, Production, Pricing & Deals, Logistics and Distribution, based upon my own experience as both a consultant and an end user.- Provide expert level configuration, end user training, and support and troubleshooting to clients in AFS ERP Software.- Analyze challenging business requirements that may be outside standard ERP functionality, and create change requests for custom development to accommodate those requirements.- Work with development to guide product capabilities and enhancements, both for specific business cases and general usability improvements.- Assist clients with integrations with and deployment of other AFS software offerings, including WMS, OMS, and DSD.- Work with the client for the entire life cycle of deployment, including Discovery, Configuration, Training, Go-Live, and Hypercare.- Provide expert level internal support and training in the use, configuration, and support of AFS ERP software.- Provide technical guidance and recommendations for client workstations, server setups, and handheld devices, beyond standard ERP implementation requirements.

Durham, California, Us

- Oversee all I.T. Department projects, policies, and procedures.- Install, maintain, troubleshoot, and upgrade all network, server, and IT resources. - Manage the company help desk, and provide expert level end user support for all printers, workstations, company cell phones, and any other IT related resource.- Built a new VMWare environment to replace the old one with new switches, new hosts, and new EMC SAN, with zero end user downtime.-Have installed and configured several virtual servers and applications including Microsoft Server 2012, SQL Server 2008, McAfee ePO, Veeam Backup & Replication, VMWare, and Active Directory Domain Controllers.-Have performed physical to virtual server migrations of Server 2003 and Exchange 2003.-Implemented new help desk software and procedures.-Set up and maintained network equipment, including HP Procurve switches and wireless bridge units.-Maintained and updated the company's security framework, first with installing a Microsoft Forefront TMG server, then with a Sophos UTM, and Sophos cloud antivirus.- Replaced the current Avaya VOIP system with a new Shoretel system.- Interact with upper management in implementing new I.T. projects, upgrades, and technology that will further the company goals and vision.- Implemented several new software applications, including a suite of software from AFS Technologies: AFS ERP, AFS OMS, Priya Warehouse Management System, and Omnitracs Roadnet Transportation Suite.-Designed and installed Wireless network for Warehouse, for use with RF and Voice Picking devices. Configured, optimized, and maintained Zebra RF Handheld and Forklift units, and Vocollect Voice Picking units.- Managed a 3 person I.T. department and help desk, making recommendations to upper management about I.T. projects, policies, and purchases.

Colusa, Ca, Us

- Provide network support and customer service to all casino employees. - Install and provide troubleshooting assistance on all casino PCs, printers, applications, network systems, HP Procurve switches, servers, cell phones, audio visual equipment, IGT gaming software, Micros POSsystem, and accounting software.- Work extensively with active directory, Exchange, SQL, BES server, Trend Micro OfficeScan, and VMWare.- Planned and deployed new server installations of MS Server 2008, SQL Server 2008, and Linux. Performed maintenance and troubleshootingon those servers.- Created new Wordpress intranet server and website for company information.- Maintain Mitel phone system, including phone and network wiring.- Work with colleagues to increase casino productivity and technological advancement through the deployment of server software, hardware upgrades, security systems, and data backup systems.