Leading a high performing Healthcare SaaS sales team that provides health systems with a new standard of digital resuscitation care delivery.

Stericycle Communication Solutions is an industry leader in patient engagement solutions, providing online scheduling, automated messaging, and strategic inbound and outbound call center services to drive patient access, action, and adherence. Combining a human touch with innovative technology solutions, Stericycle Communication Solutions delivers truly best-in-class patient engagement services that help clients achieve higher customer satisfaction rates, enhance their brands, and grow revenue.

Driving a high performing 4-member team, leading sales growth strategies and client relationships in a statewide territory, igniting brand share and revenue through powerful team mentoring and training, client engagement, and pipeline growth. • Responsible for delivering an $11.7M book of business for a team with personal territory of nearly $3M• Exceeded sales growth plan by 110% in 2018 and currently tracking 63% growth over last year • Developed a high performing sales team and culture through training, focused on implementing Miller Heiman Group Sales technique for opportunity and call management• Implemented statewide use of Salesforce to improve training, outreach, pipeline management, tracking, and measurements; since implementation, since implementation sales records have been shattered for the Michigan territory

Guided sales of integrated workflow technology and software in acute care hospitals in Michigan. Identified new business and pipeline opportunities for sales, strengthening relationships with vital hospital and healthcare system leaders and stakeholders.• Managed a book of business of up to $4M annually, achieving up to 245% to quota in the year before promotion• Closed single largest order in company’s history, an $8.6M contract that represented 16% of company revenue• Ranked the #1 Sales Leader in the country for Rauland Healthcare Products (2017)• Grew and maintained two of the largest IDNs in Michigan• Developed solid relationships with leadership in Nursing, IT, Facilities and Biomed• Collaborated with a team of engineers, project managers, and trainers to ensure smooth customer experience and success post-sale

Responsible for distributing allograft tissue to hospitals and surgery centers throughout Western Michigan by building relationships with Orthopedic Surgeons and Materials Managers.• Responsible for managing a $735K portfolio of business• Attained 100% - 126% of quota during tenure• Increased active account sales by 200% by adding 15 new accounts• Awarded 2011 Chairman’s Club Member and 2011 President’s Club Member• Chosen as the sales force representative to the Customer Focus Committee, which had a mission of preparing the organization for the Florida Sterling Award

Served as the manager for all sales and daily operating activities for a home medical equipment distributor.• Oversaw an increase in sales from $25,000/month to $105,000/month in 18 months• Implemented new processes to take the company from negative earnings to 19% net income• Added over 20 new product lines • Led implementation of preferred provider contract process • Responsible for launching a new retail location• Led initiative for organization to obtain accreditation from HQAA• Managed performance of 7 employees and day-to-day operations, training, onboarding, troubleshooting, relationship building, managing the retail store employees• Established relationships with key decisions makers within Borgess Health

Sold and marketed medical supplies and equipment to nursing homes and distributors by employing a consultative sales approach. • Increased territory sales from $22K per month to $42K per month in 2 years• Expanded customer base by 50% after adding 17 new accounts• Awarded “Class of the Training Class” for outstanding performance in training role-plays and test scores• Promoted Medline products to multiple call points and decision-makers

Led sales and marketing of uniforms and facility service products to businesses in Western Michigan via aggressive cold calling, event attendance, leveraging network, and other strategic direct and indirect tactics. • Promoted after six months for successfully selling an ancillary product line• Ranked in the Top 5 in the division for total sales• Established 50+ new accounts in one quarter• Sold $8K+ in weekly revenue for the following five years• Sales Representative of the Month (Sept ’04)