David Dibbens Email & Phone Number

Professional Skills:+ Global IT Service; End User Computing (EUC) service delivery (enterprise - DC & Cloud, desktop infrastructure), SLA management (KPIs), pre-sales engagement. Remote/matrix team management, E-commerce (transactions/site design and usability). Change management / transition by; workshops, communication strategies, global learning/training, review / revision of capabilities.+ IT Asset Management optimisation (Hardware & Software). SW license focus on management, mitigation, strategy and optimisation enterprise wide for Microsoft and leading SW vendors mitigating license and compliance risk + IT Vendor management; selection/strategy, metric analysis, financial management (tendering, RFI creation) and negotiation (pricing & service delivery). + Residential property; sourcing, ownership, value growth. Rental and project management UK and France covering both capital growth and/or income.Market Sector Experience:+ Automotive (BMW, Toyota, Mazda, Kia, & Honda), + Retail ( M&S plc, Nike, Superdrug, New Look, BAA - Duty & Tax Free),+ IT (Fujitsu, Nokia Siemens, Siemens - Medical, AWS, Azure), + Finance (XL Capital, UBS, Dexia), + Aviation - Qantas, Cathay Pacific , Lufthansa and Airports, BAA+ Residential property, leisure facilities (B&B and Gite complexes), HMO'sPersonal Profile:+ Flexible, resourceful, and pragmatic with results orientated focus.+ Practical with a tactical and strategic view of client/vendor perspective.+ Commercial, income growth with cost control focus for large (€80m+) multi sites/countries.Wide experience:+ Supply chain/Logistics management - all modes and express services. + Management consultancy - Continuous improvement (Lean 6 Sigma), cost reduction, change management and restructuring - corporate recovery.+ Retail management - Fashion, Health & Beauty, Luxury (Duty & Tax Free).+ Residential property - Portfolio Management, appraisal, development and optimisation - UK & France.

Listed skills include Service Delivery, Change Management, Itil, Service Management, and 19 others.