David Dinis

David Dinis Email and Phone Number

Salesforce and Sales Cloud Support @ LIXIL
Lisbon, Portugal
David Dinis's Location
Oeiras, Lisbon, Portugal, Portugal
David Dinis's Contact Details

David Dinis work email

David Dinis personal email

n/a
About David Dinis

Advertising and Marketing Course - ESCS IPLx , 2018-2021In this course I learned the basics of advertising and marketing, and much more. As well as an introduction to graphic design, where I worked with tools such as Illustrator and Photoshop, I learned the basics of communication with subjects such as Theories of Communication, Social Media Marketing and Psychology of Communication, and I learned the basics of how to manage a team and a company in Entrepreneurship. I currently work in the technology / fashion field - I joined FARFETCH in 2021 and followed the career starting with support and currently being in the back office , using Salesforce as the main tool. Currently focused on styling and fashion but I also do onboarding training for new employees. In 2024 I started a new challenge with LIXIL, working as Salesforce support , which is a much more technically complex job providing me with a lot more experience and other great perks such as business trips for workshops which allow me to learn more and connect with other cultures too. Experience with :CanvaIllustratorAudio creation / editing (FL studio , audacity , garageband etc)All basic tools (Office , Google Suite , libre office , forticlient)Salesforce toolsWorkdaySlackTalkdeskLearning VS CodeOneTrustJIRA (Atlassian)Payment platforms (Ayden , PayPal , MangoPay, checkout.com , Klarna merchant portal , Braintree)KYC and POB processes for payment to ensure successful and secure sales and to combat fraud and money laundering. When I’m not working / on my personal projects I try to enhance my knowledge in areas important for me or my career path and goals by using udemy. Here are some of my udemy courses I completed and gained certifications :Agile methods / Scrum framework Branding in Luxury B2B sales strategies KYC , AML and Compliance concepts and strategies Personal Interests -Fashion and archive fashion Music - I play various instruments including piano and guitar Branding (and aesthetics such as Frutiger Aero)MarketingTechnologyCar projects and maintenance (I've tinkered with / looked after several in recent years such as eg9 VTi , e46 320Cd cabrio , e93 330d and FN2 Type-R)

David Dinis's Current Company Details
LIXIL

Lixil

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Salesforce and Sales Cloud Support
Lisbon, Portugal
David Dinis Work Experience Details
  • Lixil
    Salesforce And Sales Cloud Support
    Lixil
    Lisbon, Portugal
  • Lixil
    Salesforce / Sales Cloud Support
    Lixil Jun 2024 - Present
    Portugal
    Salesforce / Sales Cloud support and general tech supporting roleWorking with GROHE data , which is part of LIXIL, a multinational industrial Japanese group. GROHE is a renowned fittings company from Germany.
  • Fado Lx
    Co-Founder
    Fado Lx Jun 2023 - Present
    Lisbon, Portugal
    personal project - fashion based and inspired in Lisbon and it´s unique atmosphere and nightlife bubble.Our brand is called FADO (instagram @nossofadolx) and will feature bold graphics based on experiences you can find in Lisbon and will feature many details from the city that you can find on the day to day basis.Co-Founder together with Raíldo Silva, tattoo artist and designer at Imunizando LX, one of the best known tattoo and grillz / jewelry studios in Portugal.I will be taking roles in creation , marketing, social media and also overseeing the operation.Project started in June 2023 - more to come soon.
  • Farfetch
    Salesforce Support Advisor / Cs Backoffice
    Farfetch Oct 2021 - May 2024
    Lisbon, Portugal
    - Handling and multitasking multiple luxury fashion and e-commerce related queries, including pre-delivery, product information, delivery , returns, etc.- high fashion environment where knowing certain methods and information about luxury brands is a much needed skill (example - helping customers with Moncler hologram label verification)- utilize multiple dedicated programs and viewing certain parts of the backend of a big e-commerce luxury platform, for example available stock and detailed piece composition- handling customers and potential customers in calls and / or emails- constant communication with all the teams at FARFETCH- full english communication- communicating and working with people all around the globe! one of my favourite aspects of the job- Working on a specialized project where we find items for customers depending on their preferences and items ordered , and contacting them to show alternatives- Created multiple presentations related to conversion and how to use potential opportunities to transform a negative into a positive (sale).- since 2023 : focus on back office and Visit & Search queries. Still with a focus on conversion , specially post contact conversion. Constantly hit the KPIs and incentive bonus since 2021.
  • Freelance
    Marketing Content Specialist
    Freelance Sep 2021 - Feb 2022
    Lisbon, Portugal
    Created marketing material for upcoming streetwear brand Jesus Amoretti , which is closely related with music. The content was reported directly to the brand owner and manager via different channels and was designed to be placed in the website’s blog and to draw attention to the Shopify store.

David Dinis Education Details

Frequently Asked Questions about David Dinis

What company does David Dinis work for?

David Dinis works for Lixil

What is David Dinis's role at the current company?

David Dinis's current role is Salesforce and Sales Cloud Support.

What is David Dinis's email address?

David Dinis's email address is da****@****tch.com

What schools did David Dinis attend?

David Dinis attended Escola Superior De Comunicação Social.

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