David Dirisu Email & Phone Number

Aberdeen, Gb

Onne

• Escalate more complex calls to the relevant IT support department and notify relevant staff to arrange for external technical support where problems cannot be resolved in house. Routing, VPNs, IP Phone.• Front end System support including peripherals. Installation and maintenance of outlook• Project commissioning for Quality Control test/Scheduling.• Supervision of fibre installation and maintenance. LAN configuration• Database system from server. Computer Hardware, printers, networking, Ticketing and follow up.

• Make consistent and effective use of the ICT Service Desk system to monitor, record and update tasks • Play a technical role in the effective deployment and support of:- Standard desktop applications; data communications and networking infrastructure ; networking infrastructure; server and client operating systems; ICT security, contingency and risk management arrangements • Provide support in the effective administration and operation of the NHS’s ICT systems, including security back-up administration, asset administration, schedule jobs control and print management • Represent the ICT service delivery function at NHS meetings and provide advice and guidance at a local level to ensure development of the NHS meets requirements for ICT Service delivery and is aligned to corporate and national strategy. Responsible for imaging and rollout of new PC

Working on Tills, Checking and ordering online for customer requirements

Working on Tills, Checking and ordering online for customer requirements

Aberdeen, United Kingdom

• Ensuring client make the best decision.• Ensuring clients are happy with choices made.• Maintaining a working relationship with our clients.

Msc, Computing Software Tech. With Network Mgt

Activities and Societies: Team leader Software Project Engineering Project using constraint programming(Choco which is a Java Library).

Education record