David Donovan Email & Phone Number

Ireland

Dublin, County Dublin, Ireland

Leading end-to-end delivery of cutting-edge ICT, IoT, security & Mobile projects within Three's Business Implementation team. Collaborating seamlessly with internal and external stakeholders to ensure a smooth hand-over of customer solutions to in-Life support.

As a Business Solution Specialist (Government) at Hutchison 3G, I collaborate with the public sector to optimize efficiencies and core elements surrounding technologies and communications. I am instrumental in creating road maps for product enhancement and devising target-based selling strategies in close partnership with the product team. Moreover, I play a crucial role in providing solution training to account managers, enabling them to achieve the company's objectives effectively. My commitment to excellence drives me to deliver remarkable outcomes and contribute significantly to the organization's growth and success.

As a Business Solution Specialist at Hutchison 3G, I assumed accountability for optimizing ICT solutions revenue in line with Three objectives and Three business customers' requirements, while coordinating with internal sales teams. I demonstrated expertise in VOIP, dedicated connectivity (wireless & wired), MDM, WAN, LAN, IoT, and firewall projects. I delivered consultancy support to account management teams on ICT products and services. I assured smooth adoption of new ICT solutions by providing training and mentoring to staff members, including account managers.Below are some of my key accomplishment that I have attained during this tenure:► Aided in the hiring of 10+ staff as per Three Ireland's ICT expectations and portfolio.► Created and delivered an enablement programme in collaboration with L&D and SME management team that improved the knowledge and development of all SME members.

As a Business Account Manager at Hutchison 3G, I directed all activities and business functions, focusing on meeting/exceeding key revenue and attaining customer satisfaction/ retention, including new business targets. I fostered and strengthened contacts across customer base for repeat business. I remained well-informed of latest wireless and ICT technologies, processes, products, and technical issues. I identified new business opportunities and formulated proposals, mailings, and new initiatives as per requirements. I addressed and resolved customer issues regarding potential threats to accounts.Below are some of my key accomplishment that I have attained during this tenure:► Honored with closing the largest 3CS deal in SME history, winning business worth in excess of €530k over a 3-year period for a well-known fast food chain across Ireland and the UK.

As a Three Specialist at Hutchison 3G, I created and implemented new policies/innovative programmes to increase employee loyalty and reduce turnover. I hired, trained, and mentored 50+ staff, ensuring smooth adoption of new programmes. I served as vocal point within the stores for defining new and existing policies.Below are some of my key accomplishment that I have attained during this tenure:► Successfully negotiated a new commission structure for the entire retail contingent in Ireland.► Received “Store of The Year” award in 2012/2013 by leading two teams of two different stores.► Attained full time employee of the year award in 2012.

Dublin, County Dublin, Ireland

Passionate Entrepreneur and Coffee Enthusiast and Owner of Couple of Mugs Coffee | Crafting Memorable Coffee Experiences

Dublin, County Dublin, Ireland

Owner of Couple Of Mugs Coffee ltd, a Speciality Coffee Café in Central Dublin. Our aim here at Couple of Mugs Coffee is to service the local community and coffee lovers with a premium product. Our coffee blend has been chosen carefully to ensure we are best in class.

Professional Diploma In Project Management

Bachelor Of Arts - Ba, Digital Marketing

Gcse Graduate, Gcse'S