David Doppler Email & Phone Number

Greater Minneapolis-St. Paul Area

Waltham, Massachusetts, United States

- Manage company’s 100,000+ members in the Food Service Rewards loyalty program via account management, inbound and outbound calling, and email communication for new enrollments, re-engagement, and surveys. - Analyzed and processed data for client accounts with Data Analytics Department. Collaborated with software, business development, and sales teams to.

- Served as primary Customer Service Manager for Food Service Rewards.- Engage members in the Food Service Rewards loyalty program via inbound/outbound calling and email communication for new enrollments, re-engagement, surveys, and account updates.- Manage customer service inquiries with Zendesk Support Software System. - Assist with technical support for.

- Managed participant registration for business and incentive travel programs. - Tested and implemented registration sites prior to program launch. - Collaborated with account managers, air consultants, event technology, customer service, event communications, and onsite staff. - Established and maintained relationships with client contacts and hotel staff.

West Des Moines, IA

-Coordinated and executed activities for Vice President and team supporting the Client Services Large Market segment.- Analyzed reports related to audits, past due cases and tasks, service level agreements, error reports, and client/employee satisfaction metrics for reporting to executive leadership.- Orchestrated logistics and agendas for onsite and.

West Des Moines, IA

- Explained benefit options and nuances related to U.S. healthcare system and guided Spanish-speaking employees of Businessolver's clients through the process.- Supported case management, resolution, and follow up for all Spanish-based escalations.- Responsible for translating official Spanish documents for dependent and life event verification.

West Des Moines, IA

- Engaged in promoting current sales, products, and services- Managed incoming weekly shipments from distributors- Responsible for training and engaging fellow associates

Ames, IA

- Marketed study abroad programs on-campus through classroom presentations, information fairs, and club events; maintained updates on the Center’s social media platforms.- Contacted and guided students toward study abroad programs that met their academic goals and objectives.- Connected and established relationships with department heads and local.

Ux/Ui Bootcamp Certificate

Bachelor Of Arts - Ba, Communication Studies & Spanish

Bachelor Of Arts - Ba, Spanish, Hispanic Studies Honors Program

- Completed 4 month study abroad experience living with host family. - As part of Spanish major, completed full time classes conducted in.