David Dothée
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David Dothée Email & Phone Number

Assistant Director IT Service and Support at Smals
Location: Brussels Metropolitan Area, Belgium, Belgium 7 work roles 1 school
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Current company
Smals
Role
Assistant Director IT Service and Support
Location
Brussels Metropolitan Area, Belgium, Belgium
Company size
1850 employees

Who is David Dothée? Overview

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Quick answer

David Dothée is listed as Assistant Director IT Service and Support at Smals, a company with 1850 employees, based in Brussels Metropolitan Area, Belgium, Belgium. AeroLeads shows a matched LinkedIn profile for David Dothée.

David Dothée previously worked as Assistant Director IT Service & Support at Smals and Chain Project Leader at Smals. David Dothée holds Ingénieur, Gestion, Management De L'Information from Université De Namur.

Company email context

Email format at Smals

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Smals

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Profile bio

About David Dothée

David Dothée is a Assistant Director IT Service and Support at Smals. He possess expertise in management services it, service level management, team leadership, sla, itil and 8 more skills. He is proficient in Espagnol, Néerlandais and Anglais.

Listed skills include Management Services It, Service Level Management, Team Leadership, Sla, and 9 others.

Current workplace

David Dothée's current company

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Smals
Smals
Assistant Director IT Service and Support
Brussels, BE
Website
smals.be
Employees
1850
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Company profile
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7 roles

David Dothée work experience

A career timeline built from the work history available for this profile.

Assistant Director It Service And Support

Smals

Brussels, BE

Assistant Director It Service & Support

Current
Smals

Assistant Director responsible of the IT Service Management department (10 teams, +- 100 members) for the different IT infrastructures services provided to the social security, Federal institutions and eHealth. Responsible for different ITSM tools/platform as Service Now,

Mar 2018 - Present

Chain Project Leader

Smals

Région De Bruxelles, Belgique

Leader of several transversal IT projects in the company such as Tools migration (Service Now), new regulations conformity (GDPR), Security improvements (TLS, SHA-2) and implementation of new IT services.

Oct 2016 - Feb 2018

Lifecycle Manager

Smals

Région De Bruxelles, Belgique

2014Manager of 6 different teams (31 members) involved in major IT support processes (Incident, Configuration, Change & Problem Management, reporting, monitoring), adding 5. Front Office team: Objective is to provide Social Security & eHealth Institutions & Members with 1st level support (Ticket assignment Technical Teams; coordination)6. Reporting team.

Aug 2012 - Sep 2016

Sla Administrator

Smals

Région De Bruxelles, Belgique

* Analyse and define customer’s Service Level Requirements.* Formalize Service Level Agreements (SLA).* Implement indicators, provide reports and improve service quality.* Implement ITIL processes.

Aug 2009 - Aug 2012

Junior Consultant

Resultance

Consulting experience in organization and performance improvement* Design, simplify, implement processes and redefine mission and responsibilities* Lead customer’s workgroups. * Write IT project specifications.* Elaborate, implement and animate customer’s indicators.

Sep 2008 - Jul 2009

Internship

Crp Henri Tudor

Appointed to the Efficient project which consists to facilitate SME to enter the world of e-business.

Sep 2007 - Dec 2007
Team & coworkers

Colleagues at Smals

Other employees you can reach at smals.be. View company contacts for 1850 employees →

DM David Meert David Meert Colleague at SmalsHerzele, Flemish Region, Belgium, Belgium View → SS Stijn Serry Stijn Serry Colleague at SmalsGhent Metropolitan Area, Belgium View → GH Gabriele Hartmann Gabriele Hartmann Colleague at SmalsZaventem, Flemish Region, Belgium, Belgium View → KD Kristofer Dewit Kristofer Dewit Colleague at SmalsBelgium, Belgium View → PD Paul-Henri Deville Paul-Henri Deville Colleague at SmalsBrussels Metropolitan Area, Belgium View → CB Claude-Emmanuel Baisez Claude-Emmanuel Baisez Colleague at SmalsPecq, Walloon Region, Belgium, Belgium View → JC Jurgen Callewaert Jurgen Callewaert Colleague at SmalsBruges Metropolitan Area, Belgium View → AA Abderrahmen Abbassi Abderrahmen Abbassi Colleague at SmalsBrussels, Brussels Region, Belgium, Belgium View → QB Quentin Baudot Quentin Baudot Colleague at SmalsBrussels Metropolitan Area, Belgium View → EM Eric Meirlaen Eric Meirlaen Colleague at SmalsBrussels Metropolitan Area, Belgium View →
1 education record

David Dothée education

FAQ

Frequently asked questions about David Dothée

Quick answers generated from the profile data available on this page.

What company does David Dothée work for?

David Dothée works for Smals.

What is David Dothée's role at Smals?

David Dothée is listed as Assistant Director IT Service and Support at Smals.

Where is David Dothée based?

David Dothée is based in Brussels Metropolitan Area, Belgium, Belgium while working with Smals.

What companies has David Dothée worked for?

David Dothée has worked for Smals, Resultance, and Crp Henri Tudor.

Who are David Dothée's colleagues at Smals?

David Dothée's colleagues at Smals include David Meert, Stijn Serry, Gabriele Hartmann, Kristofer Dewit, and Paul-Henri Deville.

How can I contact David Dothée?

You can use AeroLeads to view verified contact signals for David Dothée at Smals, including work email, phone, and LinkedIn data when available.

What schools did David Dothée attend?

David Dothée holds Ingénieur, Gestion, Management De L'Information from Université De Namur.

What skills is David Dothée known for?

David Dothée is listed with skills including Management Services It, Service Level Management, Team Leadership, Sla, Itil, Ict, Project Management, and Management.

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