David Doucette Email & Phone Number

Vista, Ca

Manages in-house accounts for the retail check-stand fixture and refrigerated floral merchandiser divisions to include primary customers that generate substantial revenues and growth potential. Communicates within the company to manage clients activity and improves service to keep up their expectations, and hence, increase business and goodwill. Maximizes the value of services and products offered, along with maintaining clients favorable relationships. Acts as a mediator between the company and its clients, to ensure that there are cordial relationships amongst the two. Offers creative solutions to sort out conflicts.Works to keep accounts current and maintains catalogs within procurement departments. Communicates with Construction Department and outside General Contractors to fulfill the needs of customer and their support teams.

Provided customer support and responded to requests for airline travel arrangements and information. Managed complex issues in a fast paced environment and utilized fare tariffs that included both federal and corporate criteria to comply with FAA guidelines. Evaluated customer needs and marketed services using techniques to ensure a smooth sales closure, ensuring customer satisfaction and efficiently enhancing company profitability.

San Juan Capistrano, California

Responsible for providing clients with accurate laboratory data including test results, describing esoteric testing methods, and directing corporate communication to network facilities. Functioned as a liaison for clients and staff members and communicating with medical professionals. I had interaction with medical professionals in solving various issues resulting in delayed results due to mishandled or lost specimens. Suggested possible resolutions for future testing to be completed in the more timely manner and advising of optimal specimen handling. Accurately followed guidelines to determine the best turn-around-time for the clients needs.

Certificate Of Completion, Microsoft Office Business Suite, A

General Studies

Business Administration And Management, General Education.