David Downs

David Downs Email and Phone Number

Director of Professional Services @ Smartsheet
Seattle, WA, US
David Downs's Location
Seattle, Washington, United States, United States
David Downs's Contact Details

David Downs work email

David Downs personal email

n/a
About David Downs

I have been on the Consulting team at Smartsheet for the past 7+ years, after playing 4 years of college basketball and moving on to professional basketball for 3 years in Europe (Ukraine and Germany). Through my experience with team sports at the highest level, I learned the value of hard work and being accountable for performance within a team environment.While at Smartsheet, I have individually developed and lead teams who develop solutions that solve real problems and challenges for our largest & most strategic customers. The solutions range from implementing a completely new program management process or simply leveraging Smartsheet to provide more visibility at both the team and executive level for a company. It is now my charter to lead a team of managers and consultants to become the best versions of themselves as the future leaders of consulting within Smartsheet. I am passionate about the Collaborative Work Management (CWM) space and the role the Consulting team has in building world-class solutions that are helping define the future of dynamic work- at scale.

David Downs's Current Company Details
Smartsheet

Smartsheet

View
Director of Professional Services
Seattle, WA, US
Website:
smartsheet.com
Employees:
4212
David Downs Work Experience Details
  • Smartsheet
    Director Of Professional Services
    Smartsheet
    Seattle, Wa, Us
  • Smartsheet
    Consulting Director
    Smartsheet Sep 2023 - Present
    Bellevue, Washington, United States
    Leading a team of three managers & a principal who each oversee 6-8 Sr. Consultants & Consultants who are effectively building, deploying, and maintaining customer solutions all within the platform of Smartsheet. Drive corporate strategy through ownership of specific metrics that are driving the 3-year strategy. Involvement across multiple corporate OKR initiatives.Specific responsibilities include:-Employees: 3 managers, 24-30 employees-Revenue Target: 7-8 figures annually-Account Strategy/Business Development: Partner with account teams to drive value for our most strategic customers through product and services innovation in the pre sales process. Build proposals and define strategy for RFP’s.-Product Development: Manage voice of the customer initiatives for driving new product development/enhancements, Managed Services, and industry-standard solutions.-Regions Served: NORAM & APAC-Typical Customer: Fortune 100 - Fortune 1000
  • Smartsheet
    Senior Manager Of Consulting
    Smartsheet Jul 2021 - Sep 2023
    Bellevue, Washington, United States
    Leading a team of four managers who each oversee 8-10 consultants who are effectively building, deploying, and maintaining customer solutions all within the platform of Smartsheet. As a leader of people, it is my utmost duty to grow my team as future leaders within consulting and at the company through creating an environment of learning, authenticity, and growth.My primary focus is enabling my team of managers to achieve more, by putting them in positions to succeed based upon their priorities and areas for development. Specific responsibilities include:-Employees: 4 managers, 24-30 employees-Revenue Target: 7-8 figures annually-Account Strategy/Business Development: Partner with account teams to drive value for our most strategic customers through product and services innovation in the pre sales process. Build proposals and define strategy for RFP’s.-Product Development: Manage voice of the customer initiatives for driving new product development/enhancements, Managed Services, and industry-standard solutions.-Regions Served: NORAM & APAC-Typical Customer: Fortune 100 - Fortune 1000
  • Smartsheet
    Consulting Manager
    Smartsheet Jun 2019 - Jul 2021
    Bellevue, Washington
    Led a team of consultants to effectively build, deploy, and maintain customer solutions all within the tool of Smartsheet. Through understanding best practices regarding process, our teams create solutions that are representations of the customer’s streamlined process.My primary focus is enabling my team to achieve more, through putting them in positions to succeed based upon their priorities and areas for development. Specific responsibilities include:-Employees: 7-8-Revenue Target: 7 figures-Product Development: Manage voice of the customer initiatives for driving new product development/enhancements, Managed Services, and industry-standard solutions.-Regions Served: NORAM & APAC-Typical Customer: Fortune 100 - Fortune 1000
  • Smartsheet
    Senior Consultant
    Smartsheet Feb 2019 - Jun 2019
    Bellevue, Washington
    As a senior consultant, I manage our most strategic engagements to ensure quality, timely, and effective delivery. Scope, schedule, and budget is the golden triangle in my role.The key to this role is broadening my network to fold in the larger Smartsheet team to ensure success of customers that demand all of Smartsheet.
  • Smartsheet
    Solutions Consultant
    Smartsheet Jul 2017 - Feb 2019
    Bellevue, Washington
    Working to bring unique solutions to every customer based off their needs and vision. Through understanding best practices regarding process, I help teams leverage a future state process that is manifested in the form of a Smartsheet solution.I have helped teams from different industries and use cases develop, deploy, and maintain Smartsheet Solutions that are both simple and effective. The primary focus is optimizing the way end users approach program/portfolio management and the manner by which management consumes data regarding status, budget, and progress at a portfolio level.
  • Rhinestars Köln
    Professional Athlete
    Rhinestars Köln Jan 2015 - Jun 2017
    Cologne Area, Germany
    I played professional basketball for nearly 3 years in the city of Cologne, Germany. I helped take the team from the fourth league in Germany to the second league by winning the championship my first year there.
  • Pro Club
    Basketball Trainer, Camp Coordinator
    Pro Club Mar 2011 - Aug 2015
    Greater Seattle Area
  • Deloitte
    Audit
    Deloitte Mar 2013 - Aug 2013
    Greater Seattle Area

David Downs Skills

Smartsheet Certified Microsoft Office Written Communication Oral Communication Internal Controls Audit Software Salesforce.com Microsoft Excel Project Management Business Process Improvement Program Management Operations Management

David Downs Education Details

Frequently Asked Questions about David Downs

What company does David Downs work for?

David Downs works for Smartsheet

What is David Downs's role at the current company?

David Downs's current role is Director of Professional Services.

What is David Downs's email address?

David Downs's email address is da****@****eet.com

What schools did David Downs attend?

David Downs attended Seattle Pacific University.

What skills is David Downs known for?

David Downs has skills like Smartsheet Certified, Microsoft Office, Written Communication, Oral Communication, Internal Controls, Audit Software, Salesforce.com, Microsoft Excel, Project Management, Business Process Improvement, Program Management, Operations Management.

Who are David Downs's colleagues?

David Downs's colleagues are Alhadhrami Noora, Moh Saleh, Sean Kitchener, Chibuike Peter, Michael Garrett, Ii, Wendy Yaoska Arias Suazo, Kenneth Rojas Rojas.

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