I am a seasoned information technology leadership professional with more than 25+ years of industry experience. Recognized for demonstrating a natural aptitude for SaaS operations solutions, as well as for creating innovative training and development programs, I have a verifiable history of contributing directly to company growth and expansion throughout my career. Professional focal points also include customer service, system integration and implementation, ITSM service, technical network security advising, cloud services and solutions, emerging technologies, cost benefit analysis, and numerous facets of team and project leadership excellence. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, as well as resource management to support efficiency and maximum results. Currently, I am the Director of IT SaaS Operations with eTrigue Corporation. Under my leadership, I align with senior management and principal developers to support teams in product delivery initiatives. I have also completed a migration to AWS, as well as being responsible for supervising all infrastructure engineering, design, and implementation to facilitate both company growth and 24/7 SaaS operations. In addition, I liaise with senior leadership and departmental teams to ensure the company’s support structure is driving business forward with minimal expenditures.Colleagues describe me as a progressive, experienced, and detail-oriented information technology leadership expert who can be relied on to offer superior solutions that consistently deliver positive results.
Listed skills include Cross Functional Team Leadership, Saas, Networking, Management, and 32 others.