• Managed all aspects of operations across multiple franchise locations, ensuring alignment with brand standards and maximizing operational efficiency.• Conducted weekly on-site visits to monitor studio performance, implement corrective actions, and identify areas for improvement in both operations and financial management.• Collaborated with managers through one-on-one meetings to drive optimal business outcomes, focusing on customer acquisition, closing percentages, and effective scheduling practices.• Held full accountability for P&L management, budgeting, and forecasting, ensuring studios met or exceeded financial targets.• Developed strategies to optimize revenue streams while controlling operational costs to maintain profitability across all locations.• Regularly analyzed KPIs and financial data, identifying trends and implementing data-driven solutions to enhance performance.• Recruited, trained, and mentored studio managers and staff, fostering a high-performance culture focused on operational excellence and customer satisfaction.• Led performance evaluations, provided coaching, and implemented growth plans to drive team engagement, retention, and career development.• Identified and prospected new real estate locations, conducting detailed market analysis to support strategic expansion efforts.• Negotiated favorable lease terms and managed end-to-end buildout processes, ensuring new studios opened on time, within budget, and to brand specifications.• Elected by peers to serve on the Franchise Advisory Committee, representing franchisees in discussions with corporate leadership to enhance collaboration and business outcomes.• Mentored new franchise owners, providing expert guidance on operational policies, marketing strategies, and best practices to ensure long-term success.

**A provider of private aircraft and yacht charters with luxury, convenience, safety, and security**Apollo Jets is a private jet brokerage company operating out of 4 offices and conducting domestic and international client trips to ensure best-in-class service with access to the most private jets of all sizes in the industry. I serve as key member of leadership team, reporting directly to the CEO and CFO. Apollo Jets has recently added Apollo Yachts to its' portfolio and provides yacht charters and sales all over the world for any size craft.

**Providing consulting services related to shipping, freight, operations, marketing, and expansion**Provided strategic business consulting services to a variety of businesses, that included Third Bridge, Guide Point, World Class Futbol, and E.A.T.S.Among my key accomplishments, I…*Partnered with Guide Point and Third Bridge to assist venture capital and consulting firms on small parcel and freight shipping, offering strategies related to the state of the freight market, sales strategies for the small-to-medium business sector, pros and cons of UPS vs. FedEx service providers, freight industry resellers, and day-to-day operations for small parcel operations.*Collaborated with E.A.T.S. local cross-fit gym and World Class Futbol, a local youth soccer club, to identify strategies to increase sales, train coaches, create sales and marketing incentives for staff, review operational budgets, consolidate debt, and increase overall customer base. *Increased E.A.T.S membership by 10% over a year, negotiated the addition of an indoor facility for World Class Futbol to allow the company to offer services to hundreds of new children to the program, and helped hire a full-time physical trainer to set World Class Futbol apart from other soccer clubs

**A developer of groundbreaking, enduring, high-play-value toys**As VP, led business development for the developer of PlayTape, a simple and popular toy that allows children to create tracks on any surface that can be used with various collections of toy cars. I generated increased investor communications through quarterly reports, and prepared all investor documentation to help raise new investor capital.Among my key accomplishments, I…*Collaborated with team members to write and receive two patents for product.*Partnered with corporate team negotiate two major industry licenses to make product available at Wal-Mart and land in the top 1% of all toys sold on Amazon.*Increased sales revenue by 10% through focus on special projects such as closeout sales and mid-size retail sales, as well as major e-commerce sites that included Amazon, Fancy, The Grommet, and RangeMe.*Introduced human resources policies and procedures for company, establishing benefit packages and compensation documentation for employees.*Amended the company’s Operating Agreement and wrote and collaborated on all patent and copyright applications.

**A provider of comprehensive, customer-centered solutions for shipping needs**Launched a teritorry for Worldwide Express company as a national sales partner to UPS and 3PL freight provider, partnering with 50 best-in-class providers to help small-and-medium size businesses achieve greater discounts, efficiencies, and customer service through overnight shipping. The company is now a $1 billion revenue entity.Among my key accomplishments, I…*Purchased and grew three franchise start-up territories into a $5 million revenue company with territories in the District of Columbia, Northern Virginia, and Maryland—moving business to a Top 30 franchise for gross and year-to-date revenue out of 125 office locations.*Began my tenure as partner to Airborne Express and managed the company through changes in partnership to DHL, entrance into freight sales, and start of a reselling relationship with UPS—strengthening operations through customer loss of up to 40% in revenue and exceeding revenue recovery process within 12 months.*Recruited, coached, and trained 10-member award-winning sales team that earned recognition as both Top Sales Manager and Top Key Account Manager.*Converted and added 700+ customers to UPS or 3PL freight offerings over current vendor or carrier.*Served as President for the Franchise Advisory Committee and earned Rookie of the Year Award for franchise owners.*Negotiated the sale of all three franchises in May 2015 for one of the highest multiples within the company.

**Providing phone, cable, and alarm services for a master planned community**Served in this executive-level role reporting to President of STI and working closely with Lennar’s In-House Counsel and Vice President. In this role, I managed negotiations with other home builders and providers and directed regulatory requirements for licensing.