David Duncan Email and Phone Number
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As an IT business professional with over two decades of experience, I specialize in IT and business solutions, with a strong focus on generative AI, prompt engineering, and training and content development. I have a broad background that includes database management, content management, sales, marketing, demand generation, presales, implementation, needs analysis, go-to-market strategies, business strategy, and partnership and channel development.Achievements in AI and Training:In the past year, I have led the development of innovative training programs using SAP AI Launchpad, generative AI, and Synthesia. Leveraging my Futuristic and Ideation strengths, I created best practice prompts for learning journeys and trained my team in generative AI, accelerating our instructional design process. My initiatives resulted in high-quality training videos using Synthesia.io, praised for their clarity and actionable insights. My work contributed to great exceeding my personal KPI for 2023, highlighting my substantial impact.Expertise in LLMs and Generative AI:My commitment to staying at the forefront of technology is demonstrated by completing courses such as Generative AI at SAP, Navigating LLM Fundamentals and Techniques for Your Use Case, and the Synthesia Video Essentials Certification. Additionally, I ranked in the 79th percentile for Prompt Engineering on Pluralsight, underscoring my proficiency in this field.Broad IT and Business Solutions Experience:Over the last decade, I have specialized in Analytics, Database, Data Management, and Data Warehouse solutions, covering business intelligence, predictive analytics, performance management, data integration, data quality, data governance, data discovery, and visualization. My Strategic and Activator strengths enable me to drive projects forward efficiently.Instructional Design Expertise:I excel in instructional design, creating engaging and effective training programs. I utilize LLMs and generative AI to enhance learning experiences, developing reusable prompts and templates to streamline the training design process, significantly improving productivity and learning outcomes.If you are looking for a strategic and innovative leader in IT and business solutions, or interested in discussing cutting-edge training and AI technologies, feel free to connect with me.
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Director, Digital Partner Enablement ProgramsSap Oct 2019 - PresentAlign with and manage stakeholders across lines of business, education, the Global Partner Organization, regions to enhance partner satisfaction and user experience. Plan, lead, manage, design, develop, and drive adoption of Outcome Based Guidance for SAP Partner Decision Makers to train, develop, support, and enable their teams. Drive creation of high-quality partner outcomes across lines of business, personas, and programs, including development of governance and quality… Show more Align with and manage stakeholders across lines of business, education, the Global Partner Organization, regions to enhance partner satisfaction and user experience. Plan, lead, manage, design, develop, and drive adoption of Outcome Based Guidance for SAP Partner Decision Makers to train, develop, support, and enable their teams. Drive creation of high-quality partner outcomes across lines of business, personas, and programs, including development of governance and quality control processesImplement best practices and improve user experience in SAP PartnerEdge Learning Rooms Show less -
Director Of Digital Partner Enablement: Sap Analytics And Data Management SolutionsSap Sep 2011 - Oct 2019Montreal, Canada AreaDrive adoption and usage of the SAP Digital Partner Enablement Platform to train, support, develop, empower, and enable SAP Channel PartnersEnsure availability of high quality content and training for all partner types and roles for the market leading SAP Analytics, Database, and Data Management solution portfolios including on premise and cloud offerings.Provide high quality, effective, self-service, digital training and learning maps for all partner types and roles… Show more Drive adoption and usage of the SAP Digital Partner Enablement Platform to train, support, develop, empower, and enable SAP Channel PartnersEnsure availability of high quality content and training for all partner types and roles for the market leading SAP Analytics, Database, and Data Management solution portfolios including on premise and cloud offerings.Provide high quality, effective, self-service, digital training and learning maps for all partner types and roles, identifying priorities to develop competent success partners and individuals, to meet the needs of their customersPlan, develop, project manage, and execute the delivery of virtual training events, perpetual learning, and initiatives.Leverage a variety of tools to communicate and promote SAP solutions, product, industry and market knowledge, and available tools, training and resources.Initiate, lead, and contribute to projects and initiative to support go to market strategy and the needs of SAP Channel partners, to maximize the experience and effectiveness of SAP Channel Partners Align with subject matter experts in various domains to ensure SAP Channel Partners have the latest available knowledge to develop value propositions, use cases, and technical knowledge to meet customer needs and satisfaction. Show less
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Courseware DeveloperSap Sep 2007 - Oct 2011Designed basic and advanced technical courses including instructional design documents, course outlines, copy, media story boards and design, activities and exercises, and demos and simulations. Sourced and aligned with a variety of subject matter experts, instructors and other stakeholders to develop courses for sales, presales, and solution consultant roles.Developed sales and presales training for highly engaging collaborative virtual classroom sessions about product… Show more Designed basic and advanced technical courses including instructional design documents, course outlines, copy, media story boards and design, activities and exercises, and demos and simulations. Sourced and aligned with a variety of subject matter experts, instructors and other stakeholders to develop courses for sales, presales, and solution consultant roles.Developed sales and presales training for highly engaging collaborative virtual classroom sessions about product functionality and value messaging.Organized content and designed page layouts to maximize effective communication, retention and knowledge transfer of instructional objectives, incorporating the feedback of multiple copy editors, subject matter experts and various stakeholders.Learned, trained, coached and provided ongoing support for other courseware developers on the use of new education software. Show less
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Database And Web Application DeveloperCanadian International College Sep 1997 - Mar 2006Designed and developed a Student Information System to manage students, instructors, courses and gradesDesigned and developed a variety of relational databases for departments including student services, recruitment, and student housing.Developed the public college web site, and a broad intranet site which provided personalized, and customized applications, pages, and content for students, faculty, and administrative departments:• Enabled faculty, staff, and students to… Show more Designed and developed a Student Information System to manage students, instructors, courses and gradesDesigned and developed a variety of relational databases for departments including student services, recruitment, and student housing.Developed the public college web site, and a broad intranet site which provided personalized, and customized applications, pages, and content for students, faculty, and administrative departments:• Enabled faculty, staff, and students to access and leverage user friendly online forms, processes, program and course sites, previously in papers systems. • Leveraged user and group level security to provide the right edit and view privileges• Accessed information systems, including network and user profile records to deliver a personalized user experience.Developed bilingual report card and course evaluation systems with the following benefits:• Saved thousands of dollars each term editing and translating instructor comments, tallying course and instructor evaluations and international mailing costs• Produced completed reports delivered to parents up to two months sooner than the existing system securely accessed from Japan• Saved instructors one to two days of work in preparing comments and submitting grades • Provided management, administrators, and faculty immediate access to course evaluations with personalized secure access rights Show less
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FacultyCanadian International College Sep 1995 - Mar 2006Designed and developed curriculum for several computer application and information technology courses, ranging from basic to intermediate computer skills; including relational database design, financial spreadsheets, word processing, static and dynamic web site design (HTML and CSS), and internet application development. Planned, organized, wrote and formatted technical course materials customized for a multilevel English as a Second Language audience.Taught computer courses of… Show more Designed and developed curriculum for several computer application and information technology courses, ranging from basic to intermediate computer skills; including relational database design, financial spreadsheets, word processing, static and dynamic web site design (HTML and CSS), and internet application development. Planned, organized, wrote and formatted technical course materials customized for a multilevel English as a Second Language audience.Taught computer courses of varying complexity in two year certificate and four year bachelor programs at a PPSEC (PCTIA) accredited college.Accomplished learning objectives through effective classroom management, incorporating a variety of presentations, materials and experiential hands-on learning activities and projects for students to work on individually or in groups.Achieved consistently high course and instructor evaluations and recognition from colleagues and supervisors. Show less
David Duncan Education Details
Frequently Asked Questions about David Duncan
What company does David Duncan work for?
David Duncan works for Sap
What is David Duncan's role at the current company?
David Duncan's current role is Director, Digital Partner Enablement Programs at SAP.
What is David Duncan's email address?
David Duncan's email address is da****@****shaw.ca
What schools did David Duncan attend?
David Duncan attended British Columbia Institute Of Technology, British Columbia Institute Of Technology.
Who are David Duncan's colleagues?
David Duncan's colleagues are Wajiha Hashmi, Nash Fernandes, Eric Sylke, Gyanendra Singh, Felix Starke, Oliver Dohle, Philipp März.
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