David Durán Luna

David Durán Luna Email and Phone Number

Salesforce Administrator at Palladin Technologies | 4x SalesForce Certified
David Durán Luna's Location
Dominican Republic, Dominican Republic
About David Durán Luna

Dynamic and results-oriented Project Manager with a proven track record of leading cross-functional teams to deliver impactful results. Excelled in spearheading 4 enterprise-level Salesforce implementations, achieving a 90% on-time, on-budget delivery rate. Implemented agile methodologies, reducing project cycle times by 30%, and enhancing overall efficiency. Conducted 10+ training sessions, ensuring user proficiency and adherence to best practices. Developed and implemented quality assurance processes, reducing post-deployment issues by 50%. Skilled in business analysis, cost management, and client relations. Certified in Salesforce administration and service cloud consultancy. Proficient in English and Spanish, with a medium/basic level in French.

David Durán Luna's Current Company Details

Salesforce Administrator at Palladin Technologies | 4x SalesForce Certified
David Durán Luna Work Experience Details
  • V2 Strategic Advisors
    Project Manager
    V2 Strategic Advisors Jan 2023 - Sep 2024
    Latam
    Led a team of 5+ consultants and Technical Analysts to deliver 4 enterprise-level Salesforce implementations within 12 months, achieving a 90% on-time and on-budget delivery rate.Utilized agile methodologies to streamline project workflows, reducing project cycle times by 30% and enhancing overall project efficiency.Developed and conducted 10+ training sessions for end-users, ensuring proper use of Salesforce and adherence to best practices.Designed and implemented quality assurance processes for system configurations and integrations, leading to a 50% reduction in post-deployment issues and enhancing overall system reliability.
  • V2 Strategic Advisors
    Business Analyst
    V2 Strategic Advisors Dec 2021 - Jan 2023
    Latam
    Led the design and implementation of custom objects, custom fields, flows, and validation rules across multiple projects, improving overall system efficiency.Facilitated the successful deployment of Salesforce configurations through 100+ JIRA requests, resulting in an 80% increase in user adoption.Created and executed comprehensive QA and UAT scripts, identifying and resolving 95% of defects prior to production deployment, ensuring a seamless user experience.Documented existing functionalities and test results, providing detailed and accessible documentation that improved team efficiency, and reduced onboarding time for new team members.
  • Oxygen Development
    Project Manager
    Oxygen Development Mar 2021 - Dec 2021
    Managed the project plan for over 20 cosmetic product launches, meeting launch deadlines and delivery requirements, resulting in substantial growth for the company's client base and market share.
  • Oxygen Development
    Cost Analyst
    Oxygen Development Oct 2019 - Mar 2021
    Identified cost implications of BOM changes, leading to 15% cost reduction while maintaining company benefits and providing optimal customer choices.
  • Oxygen Development
    Account Manager
    Oxygen Development Feb 2019 - Oct 2019
    Boosted on-time delivery by 25% for 20+ clients through strategic account management, enhancing customer satisfaction and retention.
  • Iteprof
    Project Manager
    Iteprof Sep 2017 - Feb 2019
    Santiago De Los Caballeros
    Facilitate the coordination and management of an implementation project within the higher education sector, specifically focusing on PeopleSoft Campus Solution.
  • Montpellier Business School
    Research Assistant
    Montpellier Business School 2016 - 2017
    Montpellier Area, France
    Spearheaded comprehensive data collection initiatives within the finance sector, specifically targeting S&P 500 companies, with a specialized focus on uncovering and analyzing corporate malfeasance.
  • Montpellier Business School
    Tutor
    Montpellier Business School 2016 - 2017
    Montpellier Area, France
    Provided expert tutoring to 20+ college students, resulting in improved understanding and application of accounting, business management, and budget management concepts.

David Durán Luna Skills

Microsoft Office English Customer Service Microsoft Word Administration Control Interno Administrative Assistants Spanish

David Durán Luna Education Details

Frequently Asked Questions about David Durán Luna

What is David Durán Luna's role at the current company?

David Durán Luna's current role is Salesforce Administrator at Palladin Technologies | 4x SalesForce Certified.

What schools did David Durán Luna attend?

David Durán Luna attended Montpellier Business School, Universidad Tecnológica De Santiago, Universidad Tecnológica De Santiago.

What are some of David Durán Luna's interests?

David Durán Luna has interest in Senderismo, Futbol, Lectura, Cocina Dominicana.

What skills is David Durán Luna known for?

David Durán Luna has skills like Microsoft Office, English, Customer Service, Microsoft Word, Administration, Control Interno, Administrative Assistants, Spanish.

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