I am a solid communicator and relationship builder who thrives in a dynamic, challenging, and matrixed environment. I recognize talent and create a culture that promotes innovation, employee development, and engagement. I am comfortable managing and interfacing at all levels of an organization and exhibit sound judgment among competing priorities and agendas. I successfully manage multiple cross-functional and multinational teams to achieve and exceed objectives. I drive these goals forward with a strong, targeted focus in relationship building, personnel management, and team/individual development. I have extensive experience with building highly focused customer service organizations, financial controls, regulatory compliance, and development & implementation of metric-driven programs that are aimed at optimizing efficiencies, reducing costs, while maximizing resource utilization to achieve results. Recognized for creativity, innovative and working outside the box Strong leadership guiding multiple functions, labor groups, and trade union crews in facility operations, (e.g.: human relations, communications, organizational management, trade knowledge, education, and training) My main areas of expertise include the management of day-to-day operations and compliance, as well as delivering projects and change initiatives aimed at improving performance and profitability. Key highlights include the introduction of new systems and processes, and the delivery of cultural change, balancing the needs of the employees and the business with the service expectations of our clients, and the seamless relocation of our business to new premises. Working extensively at Board level, I have been instrumental in influencing business-critical decisions and in transforming the theoretical concepts of thought leaders into practical solutions. I have also played a lead role in defining and delivering the strategy and direction of new and existing business operations to facilitate growth and development in hugely competitive markets. To find out more, please connect with me or send me an Email.