David E. Smith Iii
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David E. Smith Iii Email & Phone Number

Sr. Operational Trainer at UnitedHealth Group
Location: Atlanta, Georgia, United States 12 work roles 1 school
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
UnitedHealth Group
Role
Sr. Operational Trainer
Location
Atlanta, Georgia, United States
Company size
100135 employees

Who is David E. Smith Iii? Overview

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Quick answer

David E. Smith Iii is listed as Sr. Operational Trainer at UnitedHealth Group, a with 100135 employees, based in Atlanta, Georgia, United States. AeroLeads shows a matched LinkedIn profile for David E. Smith Iii.

David E. Smith Iii previously worked as Sr Government Operational Trainer at Unitedhealthcare and Sr Government Operational Trainer at Unitedhealthcare. David E. Smith Iii holds Health/Health Care Administration/Management from University Of Phoenix.

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Email format at UnitedHealth Group

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UnitedHealth Group

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Profile bio

About David E. Smith Iii

Experienced Customer Supervisor with a strong attention to details. Additionally, I possess a background in Medical and Dental claims processing. My additional skills include Quality Assurance, team building and managing complex problems with proven results.

Current workplace

David E. Smith Iii's current company

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UnitedHealth Group
Unitedhealth Group
Sr. Operational Trainer
Atlanta, GA, US
Website
unitedhealthgroup.com
Employees
100135
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12 roles

David E. Smith Iii work experience

A career timeline built from the work history available for this profile.

Member Benefits Specialist

Humana

Greater Atlanta Area

Mar 2019 - Jun 2020

Customer Service Supervisor

Delta Dental Insurance Company

Alpharetta, Georgia

Manages the daily actives of the contact center staff including reviewing and approving employee products and analyzing group workloads. Oversees staff to make sure workload is completed on a timely and accurate basis to minimize overtime requirements.Manage training schedule to ensure staff receives the required training and developmentConducts interviews, selects and evaluates the performance of all direct reportsPerforms ongoing contact/call monitoring for quality assurance and approve adjustments to queues/staffing to ensure service levels are metHandles escalated service issues with individual clients or group. Resolves complex customer service issues and ensure appropriate follow throughMotivate and encourages agents through positive communication and feedbackConducts annual appraisals for direct reportsReview daily contact center stats to ensure that staff are meeting the required daily contact center metricsProvides coaching and corrective action for under performing staffCommunicates and collaborate with other departments (claims, enrollment, etc.) to ensure internal and external stakeholders are receiving world class customer service

Jun 2014 - Oct 2018

Claims Examiner

Delta Dental

Alpharetta, Georgia

Apr 2011 - Jun 2014

Customer Service Representative

Wipro Limited

Atlanta, Georgia

Sep 2009 - Apr 2011

Senior Quality Assurance Analyst

Cigna

Charlotte, North Carolina Area

Feb 2002 - Oct 2006
Team & coworkers

Colleagues at UnitedHealth Group

Other employees you can reach at unitedhealthgroup.com. View company contacts for 100135 employees →

SG Shana Graves Shana Graves Colleague at Unitedhealth GroupBoca Raton, Florida, United States View → EL Eri Lugo Eri Lugo Colleague at Unitedhealth GroupColorado Springs, Colorado, United States View → YR Yvonne Ruffner, Mba, Pmp Yvonne Ruffner, Mba, Pmp Colleague at Unitedhealth GroupCleveland, Ohio, United States View → ST Senthamilselvi Thangavel Senthamilselvi Thangavel Colleague at Unitedhealth GroupGreater Hartford, United States View → ML Mary Laughlin Mary Laughlin Colleague at Unitedhealth GroupLincoln, Nebraska Metropolitan Area, United States View → BP Bharat Punna Bharat Punna Colleague at Unitedhealth GroupAuburn, Alabama, United States View → MB Mars Bagos Mars Bagos Colleague at Unitedhealth GroupMetro Manila, National Capital Region, Philippines View → ND Natalia Dominguez Natalia Dominguez Colleague at Unitedhealth GroupSan Antonio, Texas Metropolitan Area, United States View → TF Tamarea Fuller Tamarea Fuller Colleague at Unitedhealth GroupColumbus, Ohio, United States View → TB Te'Keyah Bailey Te'Keyah Bailey Colleague at Unitedhealth GroupUnited States View →
1 education record

David E. Smith Iii education

FAQ

Frequently asked questions about David E. Smith Iii

Quick answers generated from the profile data available on this page.

What company does David E. Smith Iii work for?

David E. Smith Iii works for UnitedHealth Group.

What is David E. Smith Iii's role at UnitedHealth Group?

David E. Smith Iii is listed as Sr. Operational Trainer at UnitedHealth Group.

Where is David E. Smith Iii based?

David E. Smith Iii is based in Atlanta, Georgia, United States while working with UnitedHealth Group.

What companies has David E. Smith Iii worked for?

David E. Smith Iii has worked for Unitedhealth Group, Unitedhealthcare, Stonewall Insurance Agency Inc., Humana, and Delta Dental Insurance Company.

Who are David E. Smith Iii's colleagues at UnitedHealth Group?

David E. Smith Iii's colleagues at UnitedHealth Group include Shana Graves, Eri Lugo, Yvonne Ruffner, Mba, Pmp, Senthamilselvi Thangavel, and Mary Laughlin.

How can I contact David E. Smith Iii?

You can use AeroLeads to view verified contact signals for David E. Smith Iii at UnitedHealth Group, including work email, phone, and LinkedIn data when available.

What schools did David E. Smith Iii attend?

David E. Smith Iii holds Health/Health Care Administration/Management from University Of Phoenix.

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