Operations Manager responsible for training, guiding and building team members through a revolving shift of complex situations in high-stress environments in both domestic and international territories. Demonstrated history of leadership and strategic management through rostering personnel, projecting certifications, implementing guidance, developing regulatory processes as well as on-the-spot critical thinking. Adaptable team leader, earning 15 out of 19 eligible team of the quarter awards between four different teams in three countries totaling over 350 employees.Over 15 years supervisory experience with training in conflict resolution, human resource management, verbal and non-verbal communications, diversity and equal opportunity.Experienced military professional in the Security & Law Enforcement industry with a projected retirement of 2023. Skilled in Homeland Security, Counterterrorism, Emergency Management, and Investigations.Completed Lean Six Sigma Green Belt and pursuing a Master of Business Administration.