David Ekstrom Email & Phone Number

Durham, Nc

Provided technical and network support to a multi-site church. I handled day-to-day computer and network issues in an environment consisting of Microsoft Windows 2008/2012 with Hyper-V virtualization, Active Directory, and Office 365. Newhope used both Mac and PC endpoints. I was responsible for OS upgrades and new deployments.

Durham, North Carolina

- Oversee the planning and management of the day-to-day infrastructure operations staff for the City's 62 networked locations; including the virtualization environment, maintenance and upgrade of network and VoIP systems, and external vendors.- Responsible replacing the old data backup system and implementing a new data backup strategy utilizing the latest technology (Rubrik).- Successfully managed large infrastructure projects for the City's new Police Headquarters and 911 Center, Fire Station 17, and new Sign & Signal Shop.

Cary, Nc

Primary responsibilities include; - Leading and directing the technology staff for First Flight - Hands-on implementation of business and technology projects - Develop and test the technology disaster recovery plan Technical Skills - Citrix XenServer/ XenDeskop - VMWare server - LabTech RMM - PRTG - ConnectWise service desk - Shoretel phone system - Microsoft Server 2008/2012

Chapel Hill, Nc

MANAGEMENT / SUPERVISION• 15 years experience in leadership, career growth, and guidance to staff in a technology environment• Currently lead a staff of 6 Support Technicians responsible for the end-user Windows, Mac, Linux, and Chromebook environment at 20 locations throughout the Chapel Hill-Carrboro City School system.• Manage the budgeting and procurement for all technology and repair services.• Team manages the DHCP and Print Servers throughout the district.TECHNOLOGY / SYSTEMS MANAGEMENT• 20+ year track record of exceptional IT support for diverse customer bases.• Supporting and maintaining technology today for 13,000 students and 2000 staff and faculty via tools such as Free Open Ghost (FOG), Spiceworks, Filewave, Meraki Systems Manager, PDQ Deploy, Google Admin Console, Google Chrome Print Services, Dameware Remote Control, FreePing tool, and Apple Remote Desktop.• Managed the web filtering appliance (Edgewave) for the school district.• Responsible for the evaluation and recommendation of new technology.• Utilize Google Apps for all document management, collaboration, and presentation materialKEY ACCOMPLISHMENTS• Projects led at my current position include; rollout of Windows 7 to 6,000 devices and Mac OSX 10.7,.8, and .9 to an additional 3,000 machines, introduction of Google Chromebooks to the district – which now number over 2500, refresh of Faculty & Staff computers each year – from 400 to 1200 machines, coordination of state and local online testing needs.• Additional projects; moved from on-site email service to Google Apps for Education, moved from site-based Open Directory to Active Directory for Apple-based schools, Community Connection Project to bring technology to low-income and underprivileged families in Chapel Hill.

Moncure, Nc

MANAGEMENT / SUPERVISION• Directed a staff of 14 technicians responsible for providing all levels of IT support for a global manufacturing company.TECHNOLOGY / SYSTEMS MANAGEMENT• Managed the global roll-out of Altiris System Management - Helpdesk, Software Distribution, Inventory• Developed policies and procedures at Performance Fibers for system usage, security, end user support, internet access, and technology standards.• Utilized Microsoft SQL Server, Excel, and Helpdesk software to develop automated reporting of daily and monthly metrics.• Managed global Helpdesk systems for Performance Fibers• Experience managing network environments with a combination of Windows 2000/2003 Active Directory.KEY ACCOMPLISHMENTS• Designed and deployed a strategic desktop management environment based on ITIL practices utilizing Symantec’s Altiris Software Suites – solutions included helpdesk asset mgmt, patch mgmt, software rollouts, and software license control.• Moved Performance Fibers from paper-based forms to an electronic, web-based form process for new user requests, hardware and software requests, and other IT related needs

Purchase, Ny

Manage a group of Project Technicians responsible for developing Windows workstation images, managed the Microsoft SMS environment for the Purchase site (Global HQ). Developed scripted installations of various software (via Wise Installer and SMS script) - Oracle clients, MS Office, Lotus Notes as examples.Collaborated with team responsible for same in St. Louis,Mo.

New York, Ny

Managed the desktop and network systems for a major law firm in NY. This included creating images, managing the phone system configuration, email system, and network switches.Collaborated with the Chicago and Washington, D.C. offices related all company systems.

New York, Ny

Worked in Computer Information Systems supporting Tax Department, Animal Health, Consumer Health, and CIS. Managed a group of Support Techs who supported these areas as well.Worked on a major project developing customized Windows desktops for various groups which dymanically built an employees desktop based on network groups (pre-cursor to roaming profiles)Worked with Novell 3.11, 3.2, and migration to 4.x. Worked with NMS, Citrix Metframe/WinFrame

Simsbury, Ct

Responsible for managing and supporting Novell Network for the Investment and Banking Divisions. Managed the merger of facilities, systems, and network when the Investment and Banking became a single division. Managed 2 employees an 1000 devices.

West Hartford, Ct

Managed the computer systems and network for faculty and students. Novell 2.15c, and 3.11 environment. Approx 200 devices.

East Hartford, Ct

Completed 2 semesters of an internship at Pratt & Whitney Aircraft in the Military Assembly and Test area. Worked with engineers responsible for electrical, programming, and design of new jet engine test cells. I learned drafting, electrical design, assembly and BASIC programming.

Bachelor Of Science (B.S.), Computer Engineering, 3.1

Activities and Societies: President of Eta Kappa Nu (Computer Engineering Honor Society)Completed my Computer Engineering degree in 3 1/2.

B.A. Information Systems, Business/Information Systems

Started college with the intent on working on the business side of computers, with a degree in supporting business systems - programming.