• Since August 2007: Coach TSR SMBT at the SMBT (Small and medium Business Transaction) of Dell Casablanca. Mission: Drive the performance of TSR in purpose to enhance the customer satisfaction and increase the revenue, analyse and establish business, identify and manage the opportunities, communicate at all the levels of the organisation, conduct the change, coordinate between different team’s leaders, identify the KPIs to follow and develop proactive initiatives. From the 15th June 2004 to the 31 July 2007: TSR. Mission: Manage a team of 10 sales and drive the team to meet the business objectives. From the 15th September 2003 to the 5th april 2004: TSR. Mission: Manage a team of 10 sales and drive the team to meet the business objectives.Specialties: Management skills and knowledge:  Management the projects and programmes : Drive projects within the following standards PMI ,Six Sigma, , IT Gouvernance (ITIL, Cobit), Auditing projects, controling projects, opérationnal Planification, change management, value management, strategic management, risk management, performance evaluation.