David Elman Email & Phone Number

Columbia, Mo, Us

1013 E Walnut St. Columbia, Mo 65203

Fretboard Coffee is a cafe and roastery located in Columbia, MO. 100% of our beans are sourced ethically, meaning they are all either Direct Trade or Fair Trade Certified. All of our beans are also grown without any pesticides or chemicals. We offer an array of brewing methods and have a wide selection of coffees, teas, & espresso based drinks. We are open to the public 7 days a week. Our coffee is available online and locally at Lucky's Market, HyVee, Clover's Natural Market, The Root Cellar and The Barred Owl

•Close an average of more than $1.7 million in annual revenue•Effectively manage relationships on all levels: CIOs, VPs, IT Managers and IT Staff for all East Coast based accounts•Deliver sophisticated high-level on-site presentations to address Product Strategy, Services & Consulting capabilities•Present Desktop Management; Service Desk, Asset-Lifecycle Management, Endpoint Security and IT Operations – LANDesk, Sophos and Verismic tools and their Training & Consulting Services•Negotiate and close complicated multi-year deals with enterprise customers that include solutions from disparate product lines•Maintain and grow existing customer revenues consistently while excelling in handling Renewal and New Business Quotas•Assist during the implementation projects through to project completion to deepen and broaden relationships with customers

•Outside Sales for Federal Agencies: DOL, DOE, HHS: (NIH, CMS), BOG, GAO selling mainframe products and professional services and training•Deliver high-level, on-site presentations to address CA’s product strategy, business model, and CA Services to customers•Build a multi-million dollar pipeline within 8 months in a largely neglected territory•Develop and maintain detailed account plans, summarize technical, licensing, or personnel issues that might affect the sales cycle including: business partnerships, federal mandates, new project initiatives, political climate and competitive replacements•Defend CA’s mainframe install base while growing pipeline of mainframe business within my territory

•Establish, develop and maintain long term positive business relationships on all levels while ensuring a timely response and resolution to any and all technical, contractual and business related issues relating to all CA products and Services on all platforms•Guided all phases of the sales cycle from pre-sale presentations to post-sale support, implementation, and satisfaction•Provide support and ensure satisfaction for numerous federal civilian agencies: DOL, DOE, DOEd, US Courts, Smithsonian, et al.•Successfully salvaged damaged relationships within areas of TVA, GAO & DOE•Regularly uncovered opportunities which increased CA’s Federal revenue in excess of millions per fiscal year•Conducted over 100 customer meetings per quarter to maximize the customer’s investment in CA products

•Maintain, develop and exceed sales quotas while accurately forecasting opportunities for the month and quarter•Generate 60 plus calls per day to existing licensed clients selling all Education offerings within specialty/geography•Communicate and deal directly with MIS/IT Directors and CIO’s as well as and Users and Data Administrators•Coordinate all logistical details involved with on-site Education engagements, in some cases tailoring material to suit client needsCollections:•Manage an average of 200 accounts per week by calling on invoices ranging from $15.00 to $25,000,000.00•Review all submitted paperwork to ensure accuracy and approve credits of invoices up to $50,000.00 as a Team Lead•Work closely with Sales, Contracts, Billing, Finance, and Legal Departments to see every outstanding issue through to resolution•Escalate issues to high-level executives to resolving billing and licensing issues involving CFO’s, CIO’s, Controllers and IT Directors