David Ems Email & Phone Number

Provided technical troubleshooting for devices used by employees, ensuring operational efficiency and minimal downtime.Delivered exceptional customer service, resolving technical issues and ensuring client satisfaction.Worked in a fast-paced environment, exceeding delivery standards by handling 30-40 stops per hour (vs. company standard of 25)..

Maintained a high level of accuracy and reliability with a 99% completion rate across 1,701 deliveries, demonstrating attention to detail and problem-solving abilities.Consistently earned a 4.94 customer rating, showcasing strong communication and customer service skills in resolving issues.Achieved 99% on-time or early deliveries, reflecting the ability.

Provided technical support for coworkers and managers, troubleshooting devices and computers to ensure smooth operations.Organized and managed package workflow for over 100 van drivers daily, contributing to the building's #1 ranking in the southwest region.Trained and onboarded over 20 new hires per quarter, coaching them on task management and teaching.

Provided excellent customer service by resolving account issues and ensuring timely payments, demonstrating problem-solving and communication skills.Conducted sales over the phone and in-store, building strong customer relationships through effective issue resolution.Coordinated with other locations to fulfill customer requests, showcasing resourcefulness.