Serving as branch manager in Northern California. Responsibilities include profit and loss management, budget management, financial forecasting, and customer retention as well as personnel tasks of employee development and retention. Supervise multiple department managers, including office, business development, operations, and account managers. Provide leadership and a positive workplace environment while performing evaluations and providing overall direction for these units. Responsible for portfolio growth and achieving sales goals by successfully directing the design and implementation of a strategic business plan that expands the company’s client base. Create and ensure a culture that empowers others, motivates all team members, and increases production throughout all business units to meet and exceed company standards.

Served as both the operations manager and account manager. Responsible for a multi-million dollar portfolio, providing landscaping services for commercial properties and for approximately 3,400-public/private venture housing units in four major military installations in western Washington. Responsibilities included quality control, project management, sales, generating proposals, customer service, and personnel management, including training and developing employees, and completing performance evaluations. Position required my ability to inspire and motivate team members, resulting in increased production to meet company standards. Took the team from an underperforming group to a group that exceeded company expectations and goals.

Served as a crew supervisor, managing the daily operations of a team performing high-end residential landscaping installation and maintenance. Responsible for quality control, and customer service/satisfaction.