David Endrizzi, Mba, Pmp, Csm Email & Phone Number

Lakeville, Minnesota, United States

Greater Minneapolis-St. Paul Area

Substitute teacher in St Paul, WBL, West St Paul and District 622 Public Schools - Math, Social Studies, Science, English, ASD, general and special education for primary, secondary and post-secondary aged students.

Professional services and program leader with 25+ Years in healthcare implementation services leadership and customer support. Recognized for strengths in problem solving, staff development, process improvement and team building. Ability to build and maintain strong relationships, supported by excellent interpersonal and communication capabilities..

Bloomington, Minnesota

• Managed complex multi-project healthcare software and cloud implementation related projects, serving as escalation point and sponsor.
• Initiated a new program management concept within a global services organization.
• Managed 15+ large hospital enterprise healthcare content management and Enterprise imaging services engagements, leading to renewals and new engagements
• Developed / delivered Director/VP/C-Level program updates
• Successfully sold multiple program management engagements ($100k+) based on previous successes in goodwill situations.
• Coordinated internal and external communication amongst technical and non-technical teams, serving as sponsor and escalation point.

Greater Minneapolis-St. Paul Area

• Managed a hybrid team of professional services and customer support as a single team, minimizing typical conflict between transitions from implementation to live support.
• Managed up to 30 employees, responsible for services and support of surgical / anesthesia software implementation/consulting engagements ranging from small add-ons to $500k+.
• Led upgrade improvement plan that increased realization rate over 50% on $2M program.
• Led initiative to address government mandated Meaningful Use 2 & 3 projects.
• Developed Canadian Wait Time Study integration process to help Canadian hospitals meet government mandates around elective patient surgical wait times.
• Developed hardware gap analysis identification process (Cloud & On-premise).

• Managed multiple diverse technical disciplined teams implementing complex software solutions.
• Successfully sponsored dozens of hospital implementation rollouts across multiple organizations, including some of the largest enterprises in the United States
• Developed new leaders who are now in management and director level positions.
• Set technical implementation approach using PMI principles

• Provided technical project leadership guidance to various consulting and implementation teams.
• Provided direction/support to technical implementation, installer and upgrades staff.
• Led development of installation methodology.
• Taught 4-day System Administration and Reporting courses on-site & remotely.
• Received Employee of the Year recognition and Club designation.

Master Of Business Administration (Mba)

Bachelor Of Science - Bs, Economics, Statistics & Sociology