David Epstein Email & Phone Number

Israel

Armonk, New York, Ny, Us

EXPERIENCE- Develop embedded assistance and product documentation for numerous Weather Company and ECM products, including Weather Company Alerts, Content Analytics, and Case Manager- Received awards and recognition for high quality documentation, innovation, and collaborationSKILLS AND EXPERTISE - Writing clear embedded assistance (UI text, hover help, and messages) - Providing input to improve user experience - Technical writing and editing of product documentation, online help, articles, training material, and white papers - User testing - Scripting and producing product videos (using Camtasia and Viewlet Builder)

Developed documentation and online help for iPhrase One Step (acquired by IBM)

- Produced and maintained documentation for telecommunications, biotechnology, and other hi-tech companies- Delivered excellent service to demanding customers

Created documentation for PROTOCOL, an optimization tool for the semiconductor, pharmaceutical, and process control industries- Developed technical marketing materials, such as white papers, fact sheets, articles, and PowerPoint presentations- Produced user manuals and training guides- Edited patent-related documents and software requirements- Implemented use of storyboards for streamlining document creation, collaboration, and review

- Helped establish new documentation department to support Cortra Site Studio, an object-oriented solution to Web content management- Developed single source documentation products, such as marketing brochures, installation guides, user manuals, and technical training guides- Created guidelines and templates to ensure consistent style and layout in print and online helpDesigned multimedia marketing presentations and tutorials

- Planned and implemented public outreach programs for transportation management studies and expressway rehabilitation projects- Produced newsletters, brochures, and other outreach materials to transmit technical information to the public in easily understood formats- Designed and conducted surveys, focus groups, and other methods of obtaining public feedback- Managed projects, including proposal writing, budgeting, and coordination with clients and other firms

Flushing, Ny, Us

Interpreted and explained relevant technical material to the public via newsletters, meeting summaries, and other outreach publications