Director
Charles Schwab, San Francisco, CA 2022 - 2024 Director of Private Banking & Business Banking RIA Succession & Transition Solutions Digital Private Wealth Application and Implementation Managed teams implementing innovative wealth management and private banking solutions for Charles Schwab’s U/HNW, business banking, and RIA clients. As a trusted advisor to our U/HNW and enterprise clients, I actively develop tailored solution to meet their evolving needs. Developed strategic product and sales management platforms designed to meet the dynamic requirements of RIAs and their clients. Expanded investment and liquidity solutions for RIAs, and family office relationships. Formulated comprehensive roadmaps, budgets, workflows, and operational timetables for product development and digital integration, aligning these with firm objectives. Negotiated strategic agreements, expanding new business development efficiency - 11.3% increase in annual revenues. Cultivate a new strategic “client experience path” in alignment with internal stakeholders and enterprise objectives. Develop custom U/HNW products and solutions for RIAs combining stakeholder expectations with external resources. Collaborated with advisors, bankers, and clients on complex transactions to ensure risk compliance and client satisfaction - 93% satisfaction rate.