David Etchells Email & Phone Number

Global

1. Material, Logistics and Financial Supply Chain Analysis and Modelling2. Sales Technical Support3. Business analysis of customers end to end aftersales support solution4. Analysis of processes, and labour calculations for direct and indirect activities5. Expert Service Parts Logistics and Repair Solution advice and assistance to Business Unit Managers and Operational Sites

Reporting to the OEM Sales Director, my responsibilities included the following;•Customer account development and opportunity identification, main account HP valued at £7M•Bid Management, proposal and quote preparation and price negotiation•Service Level Agreement (SLA) and billing model definition and preparation•Company performance monitoring, proactive problem identification with management of corrective action plans•Agreement of service delivery against requirements… Show more Reporting to the OEM Sales Director, my responsibilities included the following;•Customer account development and opportunity identification, main account HP valued at £7M•Bid Management, proposal and quote preparation and price negotiation•Service Level Agreement (SLA) and billing model definition and preparation•Company performance monitoring, proactive problem identification with management of corrective action plans•Agreement of service delivery against requirements, price negotiation, billing initiation Show less

Reporting to the Operations and Sales Managers, my responsibilities included the following;•Customer account development, HP & Nortel Netgear, value $4.5M•Bid Management, proposal and quote preparation, and price negotiation•Service Level Agreement (SLA) and billing model definition and preparation•Company performance monitoring, proactive problem identification and corrective action plan management•Agreement of service delivery against requirements, price negotiation… Show more Reporting to the Operations and Sales Managers, my responsibilities included the following;•Customer account development, HP & Nortel Netgear, value $4.5M•Bid Management, proposal and quote preparation, and price negotiation•Service Level Agreement (SLA) and billing model definition and preparation•Company performance monitoring, proactive problem identification and corrective action plan management•Agreement of service delivery against requirements, price negotiation, billing initiation Show less

Working in the Aerospace Sector with contracts to design, develop and manufacture networked audio, video and control equipment for the corporate and commercial aircraft market Reporting to the Managing Director and managing approximately 70 staff•Management of programme planning and implementation including the customer commercial interface. •Management of system and software design, development and control processes.•Management of Product design and development programmes… Show more Working in the Aerospace Sector with contracts to design, develop and manufacture networked audio, video and control equipment for the corporate and commercial aircraft market Reporting to the Managing Director and managing approximately 70 staff•Management of programme planning and implementation including the customer commercial interface. •Management of system and software design, development and control processes.•Management of Product design and development programmes and processes. •Supply chain management including procurement, assembly, test, and logistics.•Management of system and product commissioning and the customer service business.•Initiation of new technology developments and IT network support. Show less

Reporting to the Engineering Director, responsibilities included •Management of contracts valued at approximately £45 M over five years.•Management of the following outsourced activities; Delivery of ILS information, maintenance documentation, computer based training, On aircraft system repair at airportsHardware workshop repair to component level in USA, UK & Middle EastDevelopment of test equipment and test programs.•Setting up and managing; aircraft technical and… Show more Reporting to the Engineering Director, responsibilities included •Management of contracts valued at approximately £45 M over five years.•Management of the following outsourced activities; Delivery of ILS information, maintenance documentation, computer based training, On aircraft system repair at airportsHardware workshop repair to component level in USA, UK & Middle EastDevelopment of test equipment and test programs.•Setting up and managing; aircraft technical and logistics build support to The Boeing Company in Seattle and Seat Manufactures located in the USA and Europe•Establishment of the Customer Services spares and repairs sales operation and business with an annual turnover of approximately £5m. •Management of inventory analysis, purchasing, stock and the ongoing supply chain. Show less

Reporting to the Edinburgh based Business Manager, •Operational Management of a field service and repair operation•Technical and Project Management of Post Design Support activities and MIS introduction•M.O.D. Business Development•Test Equipment Installation, commissioning and customer training.