Liferay is the market-leading open source SaaS or PaaS Digital Experience Platform (DXP) software vendor, with 10+ consecutive years in Gartner's DXP leaders quadrant. Our Liferay Experience Cloud solution suits large and enterprise wide complex digital transformations that enable enterprises to create outstanding omnichannel experiences across mobile, web, and connected devices for their customers, employees, and business partners. Companies such as Adidas, Airbus, Allianz, Air France, AXA Group, Barclays, BA, BNP Paribas, Boots, Bristol CC, Carrefour, Charity Commission, Cisco Systems, Danone, E-Trade, Fujitsu, Hays Recruitment, Hewlett Packard Enterprise, Johnson Matthey, Lufthansa, London Borough of Camden, London Stock Exchange, NHS, O2 B2C, Santander, Société Générale, Total Elf, United Nations, US Bank, Vodafone B2B and YBS all use Liferay. Specialties: End to end digital experience platforms, enterprise portals, digital workplaces, content management systems, and complex back-end integration.As a company ethos we try to leave a positive mark on the world through business and technology.

Summary:• New logo direct sales, both Cloud and on-premise, across Telco, BFS&I, Utilities and Retail verticals• Enterprise account management and business development (e.g. O2 Telefonica, Capita)• Strategic partner development and channel sales (e.g. Accenture, Tech Mahindra, Cognizant, Amdocs, Cisco and Avaya)• Digital transformation / Omni-channel market developmentJacada's digital product offerings significantly improve and simplify CX across the complete customer life-cycle inc.: Visual IVR; Virtual Assistant; agent guidance, proactive outbound all allowing a seamless channel pivot to a voice agent if required.Workspace - integrated agent desktop solution, based on 25 yrs experience of dealing with and solving contact centre complexityJacada Integration & Automation - provides robust data integration and desktop RPA capabilities on existing Windows and Web applications.Jacada Agent Scripting - our true multi-tenant cloud solution and for on-premiseJacada solutions help organisations improve their customer experiences whilst reducing their operational costs. Jacada enables organisations to deliver advanced customer and agent interactions by implementing market leading mobile and web customer service, Visual IVR solutions, consolidated agent desktops and process optimisation tools. Customers benefit from an improved customer service experience at every touch point with the organisation, whether in the call center, on the mobile, over the web or at the retail store. Typical Jacada projects often deploy in less than six months, depending on complexity, and customers often realise a complete return on investment within 12 months of deployment. Founded in 1990, Jacada operates globally and is co-HQ'ed in Atlanta, USA and Herzliya, Israel, with primary sales offices in the City of London; Munich, India and Mexico.More information is available at www.Jacada.com

Responsible for all software business leadership functions and P & L, resulting in CallScripter becoming a best of breed contact centre scripting technology company internationally.

Business leadership across all functions, resulting in CallScripter becoming a best of breed contact centre scripting technology company internationally.

Managing Director for the initial UK expansion of this exciting consumer participation entertainment experience after successfully raising private investment capital.

COO / VP Worldwide Sales of a pre-launch online and off-line multi-media global entertainment and brand licensing company called The Robinson Company. Initially launched online in the US.

Sales leadership for this market leading supplier of contact centre solutions worldwide

eCRM sales and business leadership for UK and US

Sales and business leadership for 3 pan-European software divisions:- Tivoli service management and eCRM- High-end data centre management- Tivoli storage manager (ADSM software division)

Sales and business leadership for the largest subsidiary outside of the US supplying high-end asset management and maintenance solutions to petro-chemical, manufacturing, transportation, power generation and defence markets. (Maximo software now owned by IBM)

Board level role with full sales & marketing responsibility for three divisions: software development, network integration and accounting solutions

My numerous sales and marketing responsibilities included: Manufacturing systems, general commercial solutions, Open Systems UK marketing, new business channel expansion. I qualified for worldwide overachievement 'Directors Club' for 5 consecutive years, as a new business salesman and then with my sales team.