various roles including:• Director, Returns Operations• SAP ERP Project Team• Manager, Supply Chain Operations• Sales and Marketing ManagerAccomplishments Process Improvements ● implemented Warehouse locating process using bar codes to increase efficiency ● mapped current work process and designed a new process to eliminate stops ● created a cost analyst on operational process● developed warranty and service programs increasing revenue● created training on new SAP ERP system ● designed and implemented a 20,000 Square foot warehouse to support customer needs● developed contract management module using SAP CRM● developed the returns module using SAP CRM increasing efficiency ● Lean Six Sigma White Belt Certified (LSSWB)™● Project Management Essentials Certified (PMEC)™Operations• Developed reporting to manage returns data that included return processing time, aged inventory, return reasons and trends• Developed a process for low dollar scrap credit.• Reduced our In-Process Failure inventory 6% quarter over quarter• Maintained customer relationships, provided guidance and solutions for their business needs while driving continuous operational improvements with Avnet’s supplier partners. Warehouse/Inventory management• Responsible for all planning inventory profiles, Return on Working Capital for key engagements within sales districts and process and productivity drivers for efficiency within programs.• Review customer engagements to the best planning model was used to ensure low risk and efficient turns for Avnet. • Managed remote teams in 5 states, processed debits, inventory adjustments and cycle counts - • Responsible for 12 Employees across 5 states managing a Supply Chain in excess of 250 Million dollars for just in time inventory.• Managed metrics of On-Time delivery, Quality, Inventory dollars including aged inventory and achieved company inventory goals.

Sales Management• Planned and directed inside sales activities including managing the region’s sales and marketing representatives to achieve revenue and yield goals. • Achieved 10% growth year over year for the Ohio/W. Pennsylvania region. • Coordinated customer quotations, assigned account responsibilities, and established and maintained communications between sales, marketing and other staff. • Established and maintained positive relationships with customers, manufacturers’ representatives, and suppliers. • Held Monthly and Quarterly meetings with Suppliers and Manufacture representatives to set goals for sales, design registrations and target customers. • Established weekly meetings to create a team environment to bring individuals, processes, and resources together to meet customer needs and develop best practices for more efficient work environment. Focused on individual customer profitability to focus sales on a process of effort versus gross profit. • Responsible for sales and marketing activities in the branch.• Developed and implemented marketing strategies and sales promotion programs in collaboration with suppliers.• Prepared and communicated sales forecasts, performance metrics, and sales results.• Analyzed and assisted in determining inventory requirements.• Negotiated competitive pricing with suppliers on product lines.• Monitored and adjusted staff expenses.• Provided input on customer profitability.• Monitored and eliminated profit leaks.• Provided market share, registration, head count analysis, and related data for market intelligence for district.