• Conduct recruiting for all positions including Housekeeper, Director of Housekeeping, Maintenance Engineer, Director of Rooms, Guest Service, Front Office Manager, Concierge, Activities Director, Estate Manager, Director of Finance, Controller, Revenue Manger, Purchasing Director, Director of Sales & Marketing, Spa Manager, Food & Beverage, District Manager, General Manager, and Assistant Manager.• Have an excellent reputation for successful placement in all areas of the industry: hotels, motels, clubs, resorts, spas, casinos, and convention centers.• Screen, reference, evaluate, and attain background checks for candidates as part of the hiring process. • Source a strong group of potential candidates who are carefully qualified against the job description. • Use a nationwide database of industry resources to attain a strong group of candidates for screening, evaluation, reference checks, and background checks. • Continually seek new sourcing options, and develop creative approaches to delivering candidates to the customer.• Seek to understand and find alignment between candidate capabilities and the job description.• Manage talent searches on a timeline.• Drive productivity improvements that enable the team to deliver to hiring goals.• Maintain a fee percentage of 15% of annual salary, the best rate in the recruiting industry.• Offer the only 10-day, money back guarantee in the recruiting industry. Clients do not pay if the candidate does not remain employed for at least 10 calendar days.• Ability to execute recruiting strategy, including employer promotion in the marketplace, candidate management, diversity sourcing, and interview process management.• Abide by all provisions and laws of the Employment Agencies Act and Equal Employment Opportunity Commission.• Transmit client’s company values, vision, and direction to candidates

• Worked as Operations Manager over several properties, including Howard Johnson, Best Western Plus, EC Motel, Center Lake Hotel, Holiday Lodge, Hi-Way Host, Eastsider Motel, Hometown Inn, and Royal Viking Motel • Lead, directed and managed all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, and developing the team of General Managers• Oversaw all financial aspects of hotels in the portfolio including P&L, CapEx, and Forecasting • Ensured operational excellence for all hotels in portfolio; providing support, critique, and guidance to hotels falling short of brand standards and/or company expectations• Worked closely with all hotel General Managers on sales and marketing, finance, human resources, training, facilities, revenue management, and owner relations • Acted as role model and provided guidance on company culture. • Selected and developed team members for all properties in the portfolio • Guided, developed, and implemented policies, procedures, and systems to improve business operations• Oversaw service quality, operational efficiency, guest satisfaction, standards compliance, and financial measurements • Identified operational performance, productivity and efficiency gaps, and implement appropriate changes• Managed rate level and content through Hotels.com, Expedia, Booking.com, Agoda, Priceline, Lanyon-Starcite, Go Leads, B&B.com, Government Traveler and other websites

•Responsible for managing all aspects of operation, including guest relations, front desk, housekeeping, maintenance, accounting, staff development and maintaining reputation of property•Promoted from 98 to 154 to 187-room properties since hire date •Manage sales for all Los Angeles Motel 6 properties •Increase of revenue by 13% in 2012•Enhancement of physical and procedural security resulting in 60% decrease in calls to police department•Develop management and staff programs to encourage high levels of guest services and satisfaction•Consistently surpass Motel 6 expectations of overall cleanliness, quality, and audit standards•Exceed targeted financial, guest relations, and Medallia customer feedback objectives •Determine pricing decisions utilizing STAR performance reports, forecasts, and competitor pricing data•Experience with crisis management and resulting interaction with local law enforcement•Interface with local business community including City Council and Chamber of Commerce•Ensure compliance with all applicable local, state, and federal regulations

Selected and supervised a fast, fun, and friendly team.Facilitated a training culture to ensure company tools and programs were consistently and effectively utilized.Banked cash registers at store opening and gathered cash at closing.Drove Target credit card sales by encouraging guests to apply for the card and coaching team members to talk to guests about the card’s benefits.Demonstrated leadership by providing honest feedback, coaching, and mentoring.Supervised 35 employees as Leader on Duty. Improved department sales from $9,000,000 to $11,000,000 in 2007.