Provided the following as the Salesforce Administrator for a fast growing medical claims company:Report developmentDatabase managementUser AdministrationFlow managementExternal Salesforce App integrationsEDI maintenanceSalesforce updatesGoogle Workspace administration - user management, shared folders, groups

As the Salesforce Administrator teamed with a project manager, implemented a new Non-Profit Cloud solution from scratch. Configured integrations with Constant Contact and Elevant.

Administered setup, configuration and maintenance of Salesforce for the Boulder JCC. (User accounts, profiles and permission sets, security, sharing rules, health check, backup)Implemented complex Managed Package for recreation centers. Coordinated with package vendor, management and staff on all stages from planning and analysis to testing, integration, ongoing maintenance and upgrades.Configured point of sale hardware in Salesforce for ACH and credit card transactions. Planned transition from disparate systems toward goal of Salesforce as the single source of truth. (Data Loader, Data Import Wizard, duplicate management, record types, data validation)Maintained and expanded existing in-house Salesforce solutions for our Fundraising and Rental operations. (Lighting App pages, Record Types, Object and Field level security, Reports and Dashboards, business process automation via Workflow, Process Builder and Flow.)

Managed programming staff. Led team on award winning biometric fingerprint scanning module.Analyzed SQL Server back-end data to identify issues and trends. Documented workflow and requirements for EDW projects involving the imaging, storage and retrieval of documents.Evaluated SharePoint proposals for workflow control and document management and sharing.

Project lifecycle including business requirements analysis, design, testing, implementation, training, and technical support.Utilized MS SQL and Oracle electronic data warehouse (EDW) to resolve application data errors, provide data management and generate custom reports.Reduced user support workload by half by improving user support databases and automating processes.

Provided network administration and support for large team of developers. Managed user administration, user profiles, OS updates, and disaster recovery plan.

Installed and administered file, application servers, SQL and Exchange servers.

Maintained hospital-wide network of servers and workstations.

Designed and developed applications for clients. GIS mapping.