David Ferran Email & Phone Number

Draper, Utah, Us

I lead and inspire teams of 10 change management professionals, 3 performance engineers, and various developers in driving Software Development Lifecycle (SDLC), DevOps, and Engineering functions across a multibillion-dollar company.Within this role, I set quarterly goals to support and achieve business OKRs through sprints and collaborative efforts with staff across the Technology department. I initiate training for development teams to learn new skills and understand new DevOps best practices built into pipelines. I also create and monitor performance tests using Jmeter and Loadrunner to analyze baselines and effectiveness of system changes.KEY ACHIEVEMENTS:✔️ Expanded deployments while lowering incidents caused by change after migrating hundreds of builds to Jenkins continuous integration (CI) pipelines and removing obstacles in software development life cycle.✔️ Promoted security, compliance (SOX, PCI), and rapid resolution of development issues across release cycles by implementing repeatable CI/CD models and policy as code to automate the enforcement of dozens of quality gates in pipelines.✔️ Accelerated iteration releases at higher quality by leveraging AWS infrastructure as code to integrate with PCI on-premises infrastructure and automating deployment pipelines.✔️ Spearheaded the transition from TestComplete and ReadyAPI to open-source testing frameworks, designing and implementing automated testing frameworks.✔️ Researched, integrated, and trained teams to utilize tools to expedite higher quality releases including Jenkins, Sonarqube, Octopus Deploy, CircleCi, ArgoCD, Helm, Docker, and Kubernetes.✔️ Designed Dynatrace dashboards to visualize key merchant workflows, track deployment statistics and service-level objectives (SLOs) across software and infrastructure, and influence data-driven decisions for performance optimization.

Burlington, Ma, Us

I planned and developed test plans, test cases, and test scripts for Discovery features of WhatsUp Gold Network Monitoring Software.I designed test automation frameworks and test environments to emulate global customer environments to test daily product builds. I also built and configured continuous delivery environments for test automation software.I served as Certified Scrum Master for multiple software development and quality assurance teams as well.KEY ACHIEVEMENS:✔️ Delivered software with required features by deadlines by navigating challenges in coordinating across multiple departments, prioritizing enhancements, and communicate product status and metrics to scrum teams across all levels of the organization in daily scrum meetings.✔️ Architected test lab which allowed the company to move from TestComplete and ReadyAPI to open-source testing frameworks, designing and implementing automated testing frameworks✔️ Designed and built integrated pipelines utilizing Jenkins, Selenium, RestAssured to accommodate faster deployment times focusing on more meaningful result notifications.

Orem, Utah, Us

I led the development of test plans, test cases, test scripts, and test automation for forensic, e-discovery, and legal review software. I also designed and configured test environments emulating customer environments.I presented product quality assessments, statuses, and success metrics across all levels of the organization within this role. I also authored and enforced policies and procedures to expedite issues from support, field engineers, and other development teams.KEY ACHIEVEMENTS:✔️ Introduced session-based, multi-user, and group environment testing frameworks.✔️ Expedited resolution of customer issues after launching sustainability team focused on customer care in development—triggering reallocation of resources to department.

San Jose, California, Us

Within this role, I managed an Enterprise Application Testing team of 3 and quality assurance engineers in India in the comprehensive testing throughout software development lifecycle of Backup Exec System Recovery.I improved system efficiency after developing and implementing test plans for manual and automated tests, validating test data for functional components of software applications, and troubleshooting major software issues.✔️ Installed, configured and maintained Enterprise Application Test Lab to provide real-world testing functionality