> QualityQuality is the ability of a product to satisfy the customers’ needs. It is the degree of excellence by which the products and services we provide are judged.I have worked for Tier 1 automotive component suppliers for almost 30 years. First, at Delphi Packard Electric’s product development and validation test center and later at Cardington Yutaka Technologies — a manufacturer of torque converters, catalytic converters, and exhaust systems for Honda of America. Throughout my career, I have learned that quality is not something that just happens or can be inspected into products. It must be built into the product by the people who make it.> How I Help CompaniesKaizen is a Japanese word that means ‘change for the good.’ At the core of Kaizen is the Plan-Do-Check-Act continuous improvement cycle. Kaizen is in the DNA of my career. I have applied it many times during my career — to projects that I have completed, to the employees that I have led, to the departments that I have managed, and to the companies that I have been a part of. I always strive to leave the people, departments, and companies that I work for in a better position than where I found them.Through multiple management roles, my customers and employers valued my ability to manage projects and people, analyze product and business data, solve problems by using solid root cause analysis methodology and implement and sustain quality management systems. I have successfully launched new model products, completed quality and continuous improvement projects, supervised and trained employees, established and controlled budgets and business plans, and managed departments ranging in size from 3 to 30 associates for the last 19 years of my career.> Open For WorkThe world is changing every day. The technologies that we rely upon today may not be same as the those we will rely upon in the future. The automotive industry is changing as well. The move from combustion to electric vehicles is accelerating. My previous employer made changes to meet these new challenges. Based on my years of service and my current age, my employer offered many employees a special voluntary retirement option. While this option was not enough to truly retire early, it has given me the chance to pursue new challenges and career opportunities in our changing world. I see this time as reflecting the true meaning of Kaizen — change for the good — and I looking forward to using my experience and skills with a new employer.