Please complete the CAPTCHA to continue
@optus.com.au
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
David Ferris is listed as Operations Manager | Field Service Management | Customer Experience | Contractor Management | Leadership | Business Transformation based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a work email signal at optus.com.au and a matched LinkedIn profile for David Ferris.
David Ferris previously worked as O Team Workforce Operations Centre Manger at Optus and Technical Service Delivery Manager at Optus.
This section adds company-level context without repeating David Ferris's masked contact details.
AeroLeads found 1 current-domain work email signal for David Ferris. Compare company email patterns before reaching out.
A Business Leader with 25 years’ experience in Telecommunications with a focus on Technical Service Delivery. I possess specific acumen in relation to Workforce Logistics and Vendor Management along with specialised skills in Change Management, Order Fulfilment and Process Improvement. I am adept at developing process solutions in a fast-paced and changing environment to deliver best customer and business outcomes.
Listed skills include Management, Telecommunications, Call Centers, Customer Experience, and 9 others.
A career timeline built from the work history available for this profile.
Melbourne, Victoria, Australia
Responsible for forecasting, capacity planning and On The Day order management across a number of work types. I was able to influence positive outcomes in the performance of the group including the development and execution of business expansion.
Melbourne, Australia
Responsible for the implementation of new initiatives for Field Operations, Stakeholder and Vendor Management. Achievements include reduction customer service calls (over 50%) and the implementation of a charging for truck rolls process.
Melbourne Area, Australia
As part of Optus’s largest IT transformation program, I coordinated the Fulfilment (Order to Activation) function for Fixed Broadband and telephony Services, this included process development and working with Business stakeholders to deliver an optimal outcome for internal Frontline Users.
Melbourne, Victoria, Australia
Responsible for all the support functions within Field Operations, this included Dispatch, Tier 3 Technical Support and Forecasting functions. In addition to the leadership of the internal teams, I was also responsible for external vendor Dispatch operations.
Quick answers generated from the profile data available on this page.
David Ferris is listed as Operations Manager | Field Service Management | Customer Experience | Contractor Management | Leadership | Business Transformation.
AeroLeads has found 1 work email signal at @optus.com.au for David Ferris.
David Ferris is based in Greater Melbourne Area, Australia, Australia.
David Ferris has worked for Optus.
You can use AeroLeads to view verified contact signals for David Ferris, including work email, phone, and LinkedIn data when available.
David Ferris is listed with skills including Management, Telecommunications, Call Centers, Customer Experience, Vendor Management, Team Leadership, Team Management, and Service Delivery.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the David Ferris you were looking for.
