David Fleisher Email & Phone Number

Columbus, Oh, Us

Columbus, Ohio, United States

Serve as the liaison with Clients and their Brokers. Maintain working knowledge of client's scope of business. Facilitate new Client installation and annual enrollment. Assist in the request and coordination of specialized and standard reporting and coordinate compliance communications. Provide assistance in the preparation of presentations and proposals for both prospective and existing Clients. Responsible for client education and ongoing review of stop-loss status for each Client.

Columbus, Ohio Area

Took on roles of Operations, Program and Relationship Manager for Classic/Antique Car Insurance Line of business and partnership with Hagerty Insurance. Managed program processes across cross-functional departments. Aided annual partner audits and remediation plans. Consulted with leaders on program updates, features, crisis situations and contract renewal considerations. Strengthened relationships with internal/external stakeholders and partners.• Instrumental in supporting a $20M+ book of business by managing 56 front/back-end administration processes and 10 process flows. Originally created these processes back in 2013, during the program’s inception.– Continuously reviewed, evaluated, and updated all 56 processes and workflows to ensure alignment with legal and contractual obligations. Developed internal communications for impacted teams and leaders.– Presented detailed analysis and actionable insights to senior leaders to influence future organizational changes and program decisions. Gained approval from leadership for these recommendations.• Documented the critical processes required to ensure regulatory and legal compliance to maintain business in five states. These states fell under the original legacy program and were unable to transition to the newly restructured program or contract.• Diminished management escalations to zero, improved turnaround times, and eliminated agent frustration by streamlining the process for updating credentials in Nationwide Licensing Systems. – Spearheaded and incorporated this new process in less than 30 days; selected a designated point of contact at each company to handle and process any incoming credential updates.

Columbus, Ohio Metropolitan Area

Consulted on multiple projects and initiatives for the Classic/Antique Car Insurance Line of Business, a high visibility partnership with Hagerty Insurance. • Key member of a 30-member team that successfully built and launched the new Nationwide/Hagerty Classic Car insurance line in under 12 months.– Researched and developed 56 operational guidelines, flows and procedures, in addition to 10 process flows for front/back-end administration teams.– Secured the necessary legal approval from both companies for all policies and processes.• Tasked to conceptualize, evaluate, and rank potential business opportunities and strategic partnerships as part of a two-person Ideation team.– Established the criteria and framework for vetting prospective partners and projecting ROI, leading to one of the most well-known partnerships between Nationwide and Hagerty.• Monitored and reviewed program profitability performance on a weekly basis; the program consistently yielded $15M+ in annual premiums. Key member of the team that worked to secure a 10-year contract extension with Hagerty that increased annual premiums to $20M+.

Columbus, Ohio Metropolitan Area

Established and led marketing and strategic planning for Nationwide Specialty Insurance (NSI) in alignment with enterprise objectives. Aided annual budget planning and drove the design of college team marketing materials.• Played a key role in establishing NSI in the Nationwide Membership Model and Employer Strategic Plan.– Aided the creation of the NSI Ideation organization and launched four Ideation initiatives by researching concepts/ideas and developing business cases.

Columbus, Ohio Metropolitan Area

Created, tracked, and managed marketing campaigns and reporting for Retirement Plans division, which involved compiling and delivering case studies, best practices, and monthly/quarterly measurement scorecards for senior leadership.

Columbus, Ohio Metropolitan Area

Managed $100K+ new product and feature build projects for the company’s Individual Annuity business, which involved documenting business/system requirements. Played a key role in launching annuity products, features, and funds to market.

Columbus, Ohio Metropolitan Area

Designed and facilitated training courses for a 475-member Individual Annuity Service Center.

Master Of Business Administration (M.B.A.), Concentration: Marketing

Bachelor Of Science, Business Administration, Finance