David Frankhauser Email & Phone Number

Greater Chicago Area

Greater Chicago Area

Greater Chicago Area

Greater Chicago Area

Responsible for facilitating the renewal of maintenance agreements and Cloud subscriptions while ensuring the highest levels of account management to protect and grow the revenue generated from assigned customer base. Manage and maintain client business relationships through proactive and direct contact with an installed customer base. Act as liaison.

Report to Senior Vice President/General Manager. Responsible for management of SaaS and maintenance renewal revenue for 3 business units (the Association, Not-for-Profit and Government software units). Ensure consistent billing and collections of renewals, manage sales opportunities and weekly management reports in CRM, maintain consistent revenue growth.

Engagement Management - Managed professional services team including implementation teams, project managers, account managers and business consultants. Responsible for the management of multiple and simultaneous complex customer engagements. Provided measurable objectives, as well as ensuring the capture of knowledge and development of best practices..

Greater Chicago Area

Directed cash management operations including daily cash administration, credit and collections, management of current accounts and bank relations. Managed all aspects of gomembers business operations including recurring revenue management, accounts receivable and payable departments.

Maryland

Managed all aspects of AR department including the assurance of timely collection of monies due to corporation, monitored and reported on deviations from credit standards, assured timely and accurate invoicing, managed cash application making sure all cash receipts were applied properly, conducted credit checks on all customers, established and managed.