David Freeman Email & Phone Number

San Francisco Bay Area

Production and Festival Support with Eye Heart SF, and Partner Festivals and Events.- Lead Production Assistant (Site-Ops)- Box Office Manager- Artist Hospitality Manager- Merchandise Booth and Vendor Coordinator- Certified COVID-19 Compliance Officer

Greater San Diego Area

Experience in trouble shooting high volume of in bound callsResolve customers technical issuesProvide superior customer education and support to maintain company's prestigeKnowledge in GUI-based operating systems such as iNAV and iCOMS

Greater San Diego Area

Provide general plumbing/drain cleaning servicesRemoves roots, debris, and other refuse from clogged sewer lines and drains using portable electric sewer cleaning machineRepair/Replace Toilets, Showers, and sinksMaintain excellent customer serviceProvide an estimated cost of service to customer

San Diego

Provide and maintain overall customer service and rapportAssist in customer return and exchange processes Manage a team of two customer service representativesProvide technical support including provisioning tablets and setting up WiFiPartake in all shipping and receiving proceduresHandle all E-commerce websites including, E-bay, Amazon, Buy.com and.

• Retailed cellular phones and coordinating cellular services as a successful commission-based representative.
• Provide and maintain excellent customer service.
• Provide expert information to customers with the support of new products, product knowledge and product sales.
• Attend all scheduled trainings in order to maintain successful retail reports and scores.
• Ability to provide technical support efficiently and in a timely manner.
• Responsible for keeping visual merchandising current with corporate standards.

• Provide expert information to customers with the support of new products, product knowledge and product sales.
• Process phone orders and respond to customer inquiries efficiently.
• Attend brand trainings to obtain relevant product knowledge in order to make proper product recommendations with the objective to up-sell orders.
• Identify, research, and resolve customer issues and escalations in a professional manner.
• General opening and closing duties.
• Managed shipping and receiving while overseeing a team of employees.

San Francisco Bay Area

• Assisted in overseeing sales in the women’s shoe department.
• Attend advanced education and training classes to gain product knowledge and sales experience.
• Maintain the cleanliness of the department’s appearance and operations.
• Cover retail area and manage sales floor with a team of ten employees.
• Managed inventory and merchandising, open and closing duties, and scheduling.
• Book and maintain appointments for new and returning guests for upcoming sales and events.