David Fuller Email & Phone Number

Irvine, Ca, Us

Costa Mesa, Ca, Us

Accountable for all areas of product development and engineering from concept to manufacturing for the QSC Professional Audio Division.Key Responsibilities:• Leading a product development organization, consisting of Mechanical, Acoustical, Hardware, Software and Test engineering functions, plus Product Management & Program Management• Overseeing team development, including hiring, onboarding, and promoting excellence within each function through training and senior mentoring• Interfacing with suppliers, contract manufacturers, ODM partners and third-party developers, building relationships with executives and coordination of legal NDA’s, Master Service Agreements and SoWs.• Working closely with PMO on resource loading to identify capability gaps and ensure effective capacity planning• Cultivating creativity and excellence from the product management team to deliver an industry-leading product portfolio of digital mixing systems, premium portable loudspeakers, and innovative software solutions • Facilitating working sessions between Product Management and R&D architects to develop a technology roadmap• Creating & monitoring annual Op-Ex / Cap-Ex budgets (lab equipment, tooling, etc) for the respective functional departments• Preparing & presenting relevant KPIs on a regular cadence

Costa Mesa, Ca, Us

Senior Director of Product Management & Strategy for Entertainment Solutions, driving QSC’s bedrock application space by delivering end-user focused hardware and software-based solutions to select vertical markets.During this period I also led three separate product development teams; the commercial install loudspeaker team, the install venue loudspeaker team, and the portable active loudspeaker team.Activities included:- Leading three separate cross-functional product development teams, each including members from Product Management, Program Management, Engineering, NPI/Quality and Supply Chain. - Working closely with my direct-report Product Managers to explore the market needs, conduct voice-of-customer, research competitive landscape, assess pricing elasticity and finally define the product requirements- Collaborating closely with Marketing, Training, Global Sales & Demand Planning functions to ensure launch readiness- Directing cradle-to-grave product portfolio management - Providing change management guidance and career mentoring my team membersAchievements included:- Leading the collaborative talent that successfully defined, developed, and launched 51x unique Product SKU’s (plus 30x supporting accessories) by the end of 2019 - Product highlights include; K.2 Series, CP Series, KS Series, AcousticDesign Ceiling & Pendant Series- Driving the EOL lifecycle of 28x legacy product SKU’s, plus 29x legacy accessories- Effectively guiding the teams through crisis during tariff increases, pandemic lockdowns, supply chain shortages and freight surcharges

Costa Mesa, Ca, Us

Responsible for leading two product development teams while simultaneously managing the application engineering customer support department. Activities included:- Managing and continuing to scale up the Application Engineering department, which provides global pre-sales and post-sales technical phone support, system design, field support, trade show support and all technical documentation/launch assets- Leading two separate cross-functional product development teams: Install DSP & Install Loudspeakers - Working closely with my direct-report Product Managers to explore the market needs, conduct voice-of-customer, research competitive landscape, assess pricing elasticity and finally define the product requirements- Collaborating closely with Marketing, Training & Global Sales functions to ensure launch readiness- Directing cradle-to-grave product portfolio management Achievements included:- Leading the collaborative teams that successfully defined, developed, and launched 28x unique product SKU’s (plus 8x supporting accessories)- Product highlights include; Q-SYS Core 110f, Core 1100, Core 3100, Dante Card, TSC7 touchscreen and rounding out the AcousticDesign Surface-mount Series - Driving the EOL lifecycle of 33x legacy product SKU’s, plus 12x legacy accessories

Costa Mesa, Ca, Us

Managed a large remote international sales team, comprising of regional Sales Directors, Business Development Managers, and Field Application Engineers, all focused on growing the international business through distribution partnership, in-region events, and increased Consultant/Integrator engagement. Achievements included:- Coordinated three in-region distributor meetings within the first 6 months;o Brussels, Belgium; for our Europe, Middle-East & Africa distribution partnerso Bogota, Colombia; for our Latin America distribution partnerso Hong Kong; for our Asia-Pacific distribution partners- Worked cross-functionally with Legal, Service & Credit to update all Distributor Agreement Contracts- Significantly reduced YoY international variable selling expenses - As a secondary role I continued to manage and scale up the Application Engineering Dept.

Costa Mesa, Ca, Us

Tasked with building a Technical Customer Support department from the ground-up, my responsibilities included recruiting, onboarding, developing customer engagement processes & cross-functional escalation paths, while providing significant input during the implementation of new CRM & Call Center softwareDepartment functions included:- Technical Phone & Email support (B2C & B2B)- Project design support with opportunity pipeline tracking- Field support (onsite demonstrations, project commissioning, trade shows)- Technical documentation (Application Guides, Tech Notes, EASE files)- Technical assets (demo equipment, trade show inventory, company events)

Costa Mesa, Ca, Us

Based within the region I was solely responsibility for driving Revenue growth and brand presence in Asia-Pacific through our distribution channel partners. While only in this role for a year (before my promotion and relocation to head office), I was still able to make a real impact on the region;Achievements include:- 35.8% Revenue growth (YoY Mar-Feb)- Visits to all key countries to interview & evaluate, making distributor changes as needed- Multiple trips to Hong Kong to support the opening of the new HK office- Coordinate & host APAC distributor meeting at new HK office location

Lemoyne, Pa, Us

PAMA (the Professional Audio Manufacturer’s Alliance), is a non-profit organization made up of professional audio manufacturers from around the globe who share a common mission; to promote awareness and appreciation of high-quality professional audio through education, passion and common purpose.

Auckland, Auckland, Nz

Sales representative and account manager for major audio brands that were exclusively distributed by Jands Electronics during this period. Manufacturer line-card included professional audio brands such as Shure, QSC, JBL Professional, bss Audio, dbx, Lexicon, Soundcraft, Whirlwind, plus residential custom installation brands such as Sonance and Liberty.

Us

In this Business Development role I was responsible for growing the brand throughout the APAC, Africa, Middle-East & Latin America territories. Key activities included; Consultant Liaison, presenting at Distributor events, supporting Product launches, technical Training, Project design / 3D Acoustic-modeling, plus onsite system engineering & commissioning for prestige installations & major concert events.Some of high-profile projects I consulted on included- Hong Kong Stadium- Khalifa Stadium (Qatar)- Soo-Young-Ro (5000-seat) Presbyterian Church (Korea).- The APEC World Leaders Summit Conference Hall (Shanghai)- Teatro Teresa Carreño (Venezuela)- The Ministry of Sound Nightclub (Bangkok)- Newlands Cricket Ground (South Africa)- Le Royal Cinema (Jordan)- Palais de Congres (Beirut)Other major events which I supported as the onsite VerTec Systems Engineer included; - The 2002 Soccer World Cup Opening Ceremony (Seoul)- China National Day Celebrations (Shanghai)- The World Dance-sport Championships (Jakarta)- Boyz II Men/Brian McKnight Concert (Manila)- Placido Domingo Concert (Shanghai)- Aaron Kwok Concert (Singapore)