David G. Email & Phone Number

New York City Metropolitan Area

New York City Metropolitan Area

-Manage post-sales activity for Legal and Healthcare clients via relationshipbuilding, product knowledge, strategic planning, and quality execution-Develop trusted and long lasting relationships with clients on best and mostappropriate solutions to ensure goals are aligned and success metrics areidentified-Administer complex integration cycles and relationships with clients; developkey relationships throughout client’s organization-Increase retention and ensure alignment by holding regular and quarterly callsas well as strategic business reviews-Maintain deep understanding of products and services in order to better serveclients with the most appropriate functionalities specific to their requirements

▪ Create and deliver online information risk surveys to Legal, Higher Education, Asset Management, and Health Care clients’ third-party vendors, including monitoring, vendor/client technical support, and final provisioning of reviewed results▪ Build and maintain relationships with third-party vendors and clients, holding weekly status calls to discuss any new business or any escalated issues▪ Consult clients on best and most appropriate solutions one-on-one and in tandem with Customer Success team to ensure retention and optimization▪ Identify opportunities for improving third-party risk assessment process as well as client's third-party risk management experience

Greater New York City Area

-Research and analyze industrial websites to determine appropriate content for inclusion in ThomasNet.com, including creating company profiles.-Engage in internet research to identify new data elements to add to company profiles.-Perform quality control initiatives to validate accuracy of information.-Continually evaluate ThomasNet‘s content to ensure supplier’s products and services are accurately represented.-Engage in additional research projects (ex: classifying product catalogs; adding links to supplier listings; adding classifications for a current listing).

-Independently worked on assignments virtually in a timely fashion.-Worked closely with editors to brainstorm new ideas and improve existing content.-Conducted research on trends for politics, news, style, food, and culture beats.-Fact checking articles, transcribing interviews, pitching ideas, and writing and researching stories.

Mahwah, Nj

Oversee, maintain and repair all colleges computer labs and facilities.Assist students, faculty, and administration in troubleshooting and resolvingtechnical issues.Perform diagnostic tests and repair malfunctioning hardware and softwarethroughout the college campus.Kept track of computer lab inventory.