Initiating automotive services and repairs by ascertaining automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; verifying inspections; taking test drives; checking vehicle maintenance records; examining service schedules; developing estimates; writing repair orders; maintaining customer rapport and records. Also at times and as needed assist in repairs need to complete customers request.

At the beginning was hired in as a Tire Technicians which was in charge of installing, maintaining and repairing tires for various vehicles, such as cars or light trucks. Typical responsibilities were installing and balancing tires, checking wear patterns, patching tires, checking if tires are correctly inflated, and maintaining inventories.I then moved onto Technician completing preventive maintenance such as, engine tune-ups, oil changes, tire rotation and changes, wheel balancing, replacing filters.Maintaining vehicle functional condition by listening to operator complaints; conducting inspections; repairing engine failures; repairing mechanical and electrical systems malfunctions; replacing parts and components. Verifies vehicle serviceability by conducting test drives; adjusting controls and systems. Then onto tire sales associate, greeting customers, developing a rapport and evaluating their needs. Making the sale based on the needs and wants of that customer and maximizing profits in the process without overselling.Moved into a Service Advisor position, ascertaining the needs based on Technician recommendations and evaluations from the manufactures recommended service intervals in order to keep the customers vehicle in tip top condition. Writing the estimates , and presenting to the customer the needed repairs. Onto Service/ Store manger I was responsible for overseeing the service and repair of vehicles brought to the repair facility. I was responsible for operations, profitability, employee supervision, and customer satisfaction in the service department. I was overseeing 2 service departments as well as my managing store. I was responsible for opening a new acquired facility we took over that is sill open an thriving till this day.