David Thayer Email and Phone Number
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• Financial Executive with over 30 years of experience across multiple industries globally • Servant leader with a passion for customer success and exceptional service (NPS/CSAT)• Expertise in Banking, Private Equity (PE) backed companies, Payments, and Technology (FinTech / SaaS).• Strength in evaluating and building high-performance teams, processes, and technology to match scale• Specialization in strategic planning, partner selection, risk management, and operational efficiency • Proven presentation/negotiation skills with lenders, vendors, clients, BODs, and investors.• Drives accretion via programmatic approach to M&A and CapEx• Develops and enables high performing teams and individuals to achieve OKRs/KPIs• Values open, regular, and honest communications as the foundation of trust• Strives to continuously improve the business by empowering innovation, ideation, and change• Spends 80% effort on the top 20% value drivers -- Get-Stuff-Done!
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Division Chief Financial OfficerElavon, Inc.Knoxville, Tn, Us
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Lecturer And Corporate Relations DirectorUniversity Of Tennessee Aug 2023 - PresentUsProud to be wearing my orange and giving back to the University of Tennessee! As a faculty member of the Finance Department, I'm teaching students financial concepts needed for success in the field and supporting with examples from my practical experiences. Additionally, I'm investing time in corporate relations to help these same students understand and connect with employers and the various roles we are preparing them for in their careers. We are changing the world for the better at the Haslam College of Business. :) -
Chief Financial OfficerVehlo Oct 2022 - Jul 2023Knoxville, Tennessee, UsServed as Chief Financial Officer for Vehlo, the favored provider of innovative software and payment solutions for the automotive industry. Acquired by Greater Sum Ventures & Lightyear Capital in May 2022.Chief Financial Officer responsible for growing and developing the company’s finance and accounting talent, in addition to, enhancing the tools, processes, and reporting needed to support rapid growth with economies of scale. Drove operational excellence and served as a strategic partner to the business by identifying opportunities for improving profitability and supporting revenue growth including M&A financial diligence and integration. (Retired from for-profit work 2023) -
Chief Financial Officer And Chief Customer OfficerOne Inc Aug 2021 - Oct 2022Folsom, Ca, UsServed as Chief Financial Officer and led the global Customer Service organization for One Inc. Software Corporation -- the leading digital payments network for the insurance industry. Acquired by Great Hill Partners in January 2020.Directed the financial management of the company, providing leadership and oversight of all financial planning and analysis, accounting, investor reporting and relations, cash and credit facility management, and payment operations functions. Champion of strategic initiatives aimed at sustained value creation and customer growth. Also, led international customer contact organization driving new tools, automation, capacity planning, and productivity/DIY initiatives to improve customer experience. -
Svp OperationsElavon, Inc. Mar 2016 - Aug 2021Atlanta, Ga, UsSenior executive leader for 1000+ employees across multiple sites globally to include onboarding, underwriting, deployment, chargebacks, and customer service. Oversight of related annual expense budgets, physical inventory, receivables management, and capital project leadership to include implementation of new Salesforce CRM and related digital transformation tools. Development of robust capacity planning models to support M&A activity. Held global responsibility for delivering tools and processes aimed at continuous improvement of our North American customer experience including innovative artificial intelligence solutions. While in the role, delivered double-digit improvement to employee engagement scores while also driving improved customer experience to include CSAT, Net Promotor Score, Net Easy Score, and First Contact Resolution. Led design of digital transformation initiatives (bots, chat, portal, communities) in support of customer DIY and DIT objectives. Drove efficiency via offshoring, capacity planning, root cause analysis, call deflection, and employee ideation while maintaining a highly-engaged and globally diverse team.
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Svp Finance (Advanced From Director To Vp To Svp While In Finance)Elavon, Inc. Mar 2002 - Feb 2016Atlanta, Ga, UsLed Finance Team and served as chief financial officer for the full North American P&L in excess of $1B annual revenue. Provided profitability insights in support of strategic revenue growth strategies. Provided accurate and timely management of opportunities/risks to forecast with key business owners. Implemented cost savings initiatives aligned with efficiency targets. Developed ROI modeling for new project funding prioritization. Consolidated FP&A functions globally and implemented shared service model.
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Finance Director (Advanced From Supervisor To Manager To Director)University Of Tennessee 1998 - 2002UsActing Director of the Business Office and related Finance functions for the Office of Information Technology and the Research Office with budgets totaling $200mm and 750+ employees. Oversight of 45 employees performing accounting, budgeting, procurement, audit, HR, and payroll activities. Developed cost/price models for various student revenue sources that are still in use today.
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Budget Manager (Advanced From Accountant To Supervisor To Manager)Sprint 1993 - 1998Overland Park, Kansas, UsPrepared and managed a $50mm annual expense budget. Coached and developed a team of 21 employees. Performed monthly financial statement review and statistical analysis. Led internal audit team spanning activities of 200 accountants. Assisted with the conversion and implementation of a new billing system.
David Thayer Skills
David Thayer Education Details
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The University Of Tennessee At ChattanoogaMaster Of Business Administration - Mba -
East Tennessee State UniversityAccounting
Frequently Asked Questions about David Thayer
What company does David Thayer work for?
David Thayer works for Elavon, Inc.
What is David Thayer's role at the current company?
David Thayer's current role is Division Chief Financial Officer.
What is David Thayer's email address?
David Thayer's email address is da****@****von.com
What is David Thayer's direct phone number?
David Thayer's direct phone number is +186540*****
What schools did David Thayer attend?
David Thayer attended The University Of Tennessee At Chattanooga, East Tennessee State University.
What skills is David Thayer known for?
David Thayer has skills like Payment Card Processing, Credit Cards, Electronic Payments, Financial Services, Financial Analysis, Merchant Services, Payments, Vendor Management, Strategic Financial Planning, Management, Leadership, Business Analysis.
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