David Gage Hall Email & Phone Number

Santa Rosa Beach, Florida, United States

- Manage customer onboarding and customer relationships by communicating appropriate goals and expectations. Delivering on positive outcomes, and acting as a lead point of contact for all technical issues.- Maintain exceptional relationships with new and existing customers via email and telephone- Perform ongoing analysis of customer accounts to anticipate any conflicts or opportunities and resolve any conflicts to maintain customer satisfaction- Contributed to new product ideas using experience with customers' pain points

Marquette, Mi

- Manage 4 professional tattoo artists- Maintain up-to-date knowledge of store policies regarding payments, health requirements, and current tattoo trends- Maintained strong social media and brand presence using Instagram- Developed online marketing campaigns, effectively increasing followers by 2000+ and driving brand awareness- Expressed appreciation for the customer and created a welcoming experience for them- Managed quality communication, customer support and product representation for each client- Promptly responded to general inquiries from clients via e-mail, text, and phone- Guaranteed positive customer experiences and resolved all customer complaints

Remote

Rapid front-end technologies and computer science concepts acquisition course. As a Front-End design manager, oversaw the development of a full-stack application.Gained familiarity with: Node, React, D3, Github, WebGL, Mongo DB, KeystoneJS, Basecamp, Slack, Twitter API, Github API, Markdown, SASS, Bootstrap, ES6, Python.Front-End manager for the non-profit The Paul Oliver Foundation's KeystoneJS CMS. Job responsibilities included, designing the look and feel of the website, communicating with team members on design choices, taking input from others and funneling the feedback into a finished project. Technologies used were Handlebars, SCSS, Bootstrap, Node, Basecamp, Slack, and Github.

Marquette, Mi

As a Customer Service Manager...- Provided help and advice to customers using HiOperator- Communicated courteously with customers by telephone and email- Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants- Handling customer complaints- Issuing refunds or compensation to customers- Keeping accurate records of discussions or correspondence with customers

Hollywood, Ca

- Chopped & prepared fresh ingredients for serving- Greeted customers & created their salad fresh as they moved through the line- Filled more than 100 online orders a day for pickup- Cared for plants & updated the chalkboard

Los Angeles, Ca

- Coordinate events and workshops for Mr. de Rox to attend and speak at.- Successfully spearhead campaigns on social media platforms including Facebook, Twitter, and Instagram- Manage social media planning for execution of marketing strategies and community management- Monitor online presence of Mr. De Rox's brand and engaged with users, strengthening customer relationships- Manage schedule and appointments.- Run and maintain orders from online marketplace. Ensure customer satisfaction.- Manage and maintain email.

Van Nuys, Ca

In the Music Supervisor department. Learning the process of licensing music for TV shows.

Los Angeles, Ca

Responsible for serving customers with handcrafted lattes, espressos, and cappuccinos with latte art. A high level of professionalism was expected and completed to ensure customer satisfaction.

Charlotte, Nc

- Developed a team of 6 young adults, through communal living- Oversaw planning & execution of monthly community events, organized volunteer positions, and networked with other non-profits & public schools- Mentored at-risk & underprivileged youth between the ages of 5-17- Fostered relationships with neighborhood kids & families by being in the streets available to play & help with homework, this helped create a deeper sense of community & trust.

Matthews, Nc

Helped maintain relationships with local non profit organizations. Helped run service events in the city. Made deliveries, worked with intern team to help run church events, and served every weekend at a church campus role.

Norfolk, Va

- Aircraft carrier security. - Oiled and greased doors and wire ropes for weapon elevators. - Completed scuba training in Dive School and learned how to identify explosives in Explosive Ordinance Disposal School. - Spent seven months on deployment in the Mediterranean Sea on an Aircraft Carrier.

Front-End Web Developer, Wed Design, 4.0

Bachelor'S Degree, Arts, Entertainment, And Media Management, 3.98

Associate Of Science (A.S.), Music Production, 4.0

Activities and Societies: National Honor Society of the Entertainment Arts

Technology, 3.75