Dynamic and highly skilled professional with extensive experience in In Vitro Diagnostics (IVD), business strategy, and sales processes. Proven track record in businessdevelopment, customer retention, and account management within the healthcare and diagnostics sectors. Expertise in field application, technical training, and equipmentvalidation, combined with strong abilities in client relationship management and market strategy execution.Dedicated to delivering exceptional customer service and achieving business growth through strategic planning and cross-functional collaboration.