David Gallagher Email & Phone Number

County Galway, Ireland

County Galway, Ireland

Automating internal reports and metrics with Python, Jira and Excel.Developing documentation and training guides on Confluence. Building and integrating Jira dashboards for tracking internal metrics and events.Monitoring, investigating and analyzing security events across HPE site locations.Triaging with local and international teams for incident control and risk management.

County Galway, Ireland

Bespoke coffee, pastries, sweet treats and baked goods.Exceptional customer service.Stock and store management.Cash and Tills management.Food safety and general cleaning.

Athenry, Galway

Maintaining and developing: Microsoft Powerapps applications, Microsoft Power BI reports, Microsoft Flow automations.Building Microsoft Sharepoint lists and integrating into useable applications.Coordinating with senior managers and project managers to develop an Induction Register application which tracks inducted employees onsite. Web development for reporting work notices to involved parties, developed with PHP and authentication for best GDPR practices.

Galway

Providing technical support and solutions to Apple customers for a wide range queries and generic customer issues.Working with Apple customers to provide a positive experience and strengthen customer loyalty.Protecting customer privacy and account security by upholding Apple business compliance regulations.Identify emerging issues with iOS devices and assist in providing robust solutions to both Apple engineering teams and to customers facing these issues.Problem solving and… Show more Providing technical support and solutions to Apple customers for a wide range queries and generic customer issues.Working with Apple customers to provide a positive experience and strengthen customer loyalty.Protecting customer privacy and account security by upholding Apple business compliance regulations.Identify emerging issues with iOS devices and assist in providing robust solutions to both Apple engineering teams and to customers facing these issues.Problem solving and troubleshooting customer issues. Retaining customer loyalty and enriching customer experience.Working with Apple's CRM solution to log customer interactions and provided trouble shooting solutions. Show less

Ballybrit, Galway

Exceptional customer service, building productive relationships and winning customer loyalty.● Taking orders for deliveries/managing deliveries of orders.● Signing up new customers for loyalty tag rewards and discounts.● Accomplish all stocking/cleaning/ordering tasks.● Responsible for closing duties, cash management, alarms.● Till duties, delegation of tasks to staff members, attending any problems/emergencies promptly.