David Gallegos

David Gallegos Email and Phone Number

General and Technical Writer Manager - Global Business - gTech Users and Products | Google @ Accenture
Austin, TX, US
David Gallegos's Location
Austin, Texas, United States, United States
David Gallegos's Contact Details

David Gallegos work email

David Gallegos personal email

n/a
About David Gallegos

After years of experience in technical writing, I've made the switch over to management/leadership roles where I have dedicated myself to supporting my writers and stakeholders in helping them work through and complete complex technical writing and knowledge base documentation. Much of my work dips into ops management as I collaborate with fellow leaders to manage and expand an ever growing operation of over a hundred tech writers.I am also a professional writing consultant who has been serving clients all across the U.S. for over ten years, with the bulk of my expertise focusing on technical writing, professional writing, marketing and website copy, editing, and more.

David Gallegos's Current Company Details
Accenture

Accenture

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General and Technical Writer Manager - Global Business - gTech Users and Products | Google
Austin, TX, US
Website:
accenture.com
Employees:
636296
David Gallegos Work Experience Details
  • Accenture
    General And Technical Writer Manager - Global Business - Gtech Users And Products | Google
    Accenture
    Austin, Tx, Us
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  • Accenture
    General / Technical Writer Manager - Global Business - Gtech Users And Products | Google
    Accenture May 2019 - Present
    Oversee day-to-day operations of a team of over 150 technical writers for a global tech giant. Ensure quality/timeliness expectations are met with 400+ individual projects on a quarterly basis. Monitor team performance and report on metrics to higher ups on the client side of the operation. Train, coach, and help onboard new team members thorough constant roster expansion. Maintain and update all standard operating procedures and enforce company policies in all vendor/client interactions. Organize teamwide trainings and coordinate meetings/syncs between key stakeholders. Listen to client and team member feedback and resolve conflicts/address issues. Actively seek to mitigate or resolve any concerns.
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  • Lawsudo
    Writing Consultant
    Lawsudo Jan 2016 - Present
    Austin, Texas Area
    Develop custom websites for attorneys and law firms, including generating content, writing and updating blogs, and maintaining sites from the front-end and back-end in order to keep up with advancements in the rapid-changing technology and architecture in web development.
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  • Apex Systems
    Technical Writer
    Apex Systems May 2018 - May 2019
    Austin, Texas Area
    • Use applications such as Confluence, Keynote, and other content creation tools to produce documentation, presentations, and other types of training materials for global internal audiences.• Coordinate with teams, subject matter experts, and other key stakeholders to document key elements of various projects, including overviews, processes/workflows, requirements, etc.• Regularly update existing documentation in a way that ensures ongoing use by the intended audiences.• Play an active role in long-term documentation and project planning discussions.
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  • Facebook
    E-Commerce Analyst
    Facebook Dec 2016 - May 2018
    Austin, Tx
    Manually review content to ensure that it is compliant with all company policies. Support inbound emails from customers regarding Pages and Commerce product requests. Identify trends in content in order to help develop automation and refine policy. Meet daily assigned review volume while maintaining high accuracy.
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  • Cisco
    Livedesk Agent
    Cisco Feb 2015 - Feb 2016
    Schedule and monitor teleconference meetings for supported clients, troubleshoot and fix potential issues before and during scheduled meetings, and communicate effectively with other teams to provide customers with top-notch video conference support services.
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  • University Of Texas At El Paso
    M.A. Teaching Assistant/Adjunct Professor
    University Of Texas At El Paso Sep 2012 - Jan 2015
    El Paso, Texas
    Taught first-year writing courses, conducted consultation sessions and tutored students at the University Writing Center and was involved in development of the first-year writing curriculum .
  • Miner Athlete Academic Center (University Of Texas At El Paso)
    Tutor Ii
    Miner Athlete Academic Center (University Of Texas At El Paso) Jun 2014 - Sep 2014
    El Paso. Tx
    Tutored student athletes on a variety of subjects, including English, History, Political science, Sociology, Speech, and the various UNIV courses offered at UTEP.

David Gallegos Skills

Technical Writing Proofreading Editing Tutoring Communication Professional Writing Teaching Microsoft Office Web Content Writing Content Management Customer Service Leadership Microsoft Powerpoint Public Speaking Social Media

David Gallegos Education Details

Frequently Asked Questions about David Gallegos

What company does David Gallegos work for?

David Gallegos works for Accenture

What is David Gallegos's role at the current company?

David Gallegos's current role is General and Technical Writer Manager - Global Business - gTech Users and Products | Google.

What is David Gallegos's email address?

David Gallegos's email address is da****@****ure.com

What schools did David Gallegos attend?

David Gallegos attended The University Of Texas At El Paso, University Of Texas At El Paso.

What are some of David Gallegos's interests?

David Gallegos has interest in Economic Empowerment, Civil Rights And Social Action, Politics, Education, Science And Technology, Human Rights, Animal Welfare, Arts And Culture.

What skills is David Gallegos known for?

David Gallegos has skills like Technical Writing, Proofreading, Editing, Tutoring, Communication, Professional Writing, Teaching, Microsoft Office, Web Content Writing, Content Management, Customer Service, Leadership.

Who are David Gallegos's colleagues?

David Gallegos's colleagues are Mark Joseph Rayos, Aditya Kumar, Jyothi Vachanala, Mohammad Razak, Carl Justine Dollete, Usha Yadav, Aashrita Putchakayala.

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