David Garceau

David Garceau Email and Phone Number

Redefining standards for product technical support and training to HVAC contractors. @ Gemaire Distributors
David Garceau's Location
Charlotte Metro, United States, United States
David Garceau's Contact Details

David Garceau personal email

n/a

David Garceau phone numbers

About David Garceau

I am a dynamic, detailed, results driven manager with an excellent record of providing results in customer satisfaction, technical support, technical training, product development and team productivity. My proven track record of providing leading customer support secures loyalty without compromising company values. Relatable hands on team leadership abilities and personal values help build and maintain top performing teams.Key Strengths:o Management Skills; Personnel, financial budgets, project planning and execution.o Proficient with Microsoft Office products and various computer programs.o Development of technical training programs, manuals and support materials.o Sales Experience; Direct contact relationships, delivering programs and resources.

David Garceau's Current Company Details
Gemaire Distributors

Gemaire Distributors

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Redefining standards for product technical support and training to HVAC contractors.
David Garceau Work Experience Details
  • Gemaire Distributors
    Technical Support And Training Manager
    Gemaire Distributors Feb 2015 - Present
    Deerfield Beach, Fl, Us
    Gemaire hired me into a specially created position to re-imagine and champion the way they provide technical support and training to the contractor dealer base. In this role I manage the technical support group and provide a corporate focus to the contractor training objectives.The existing technical support representatives are all very skilled individuals and my first focus was to evaluate their strengths and to bring them together as a unified team. This is being achieved through communication, redefining the fundamental team objectives, the use of new technology and the unanimous adoption of a practical core mission statement.
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  • Rheem Manufacturing
    Regional Technical Support Manager
    Rheem Manufacturing Oct 2000 - Jan 2015
    Atlanta, Ga, Us
    * Managed a team of seven remote field employees to support $630M in motor bearing unit sales.* Responsible for hiring, goal setting, employee development, performance appraisals, individual budgets and handling personnel issues including terminations.* Planning, development and instruction of high impact sales, quality and technical training programs.* Lead direct sales support objectives through dealer or distributor meetings and presentations.* Resolving complex service issues from the consumer level through to product diagnosis and component failure identification.* Documenting, tracking and managing quality escapes through resolution.* Writing technical service notes, communicating service issues.* Legal and litigation support through investigation and testimony.
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  • Westburne Supply
    Technical Service & Training Manager
    Westburne Supply Jul 1999 - Oct 2000
    * Factory Field Service representative* Training Coordinator and Instructor
  • Heieck Supply
    Hvac Inside Sales And Support Manager
    Heieck Supply Sep 1995 - Jul 1999
    * Technical service contact * Training coordinator and instructor* Inside sales support functions* Managed HVAC parts and equipment stock levels* Developed dealer price matrix structures and sales programs

David Garceau Skills

Hvac Product Development Management Strategic Planning Team Building Customer Service Sales Leadership Project Planning Training Technical Support Zendesk Admin Cvent Events Admin

David Garceau Education Details

  • Hvac Sales Academy
    Hvac Sales Academy
  • Center For Creative Leadership (Ccl)
    Center For Creative Leadership (Ccl)
    Maximizing Your Leadership Potential
  • Harcourt Learning Direct
    Harcourt Learning Direct
    Air Conditioning And Refrigeration
  • Mid Cornwall College Of Further Education
    Mid Cornwall College Of Further Education
    Mathmatics And Physics With Electronics / Computing
  • Wadebridge Comprehensive School
    Wadebridge Comprehensive School
    Gsce Examinations

Frequently Asked Questions about David Garceau

What company does David Garceau work for?

David Garceau works for Gemaire Distributors

What is David Garceau's role at the current company?

David Garceau's current role is Redefining standards for product technical support and training to HVAC contractors..

What is David Garceau's email address?

David Garceau's email address is dg****@****ire.com

What is David Garceau's direct phone number?

David Garceau's direct phone number is +195424*****

What schools did David Garceau attend?

David Garceau attended Hvac Sales Academy, Center For Creative Leadership (Ccl), Harcourt Learning Direct, Mid Cornwall College Of Further Education, Wadebridge Comprehensive School.

What skills is David Garceau known for?

David Garceau has skills like Hvac, Product Development, Management, Strategic Planning, Team Building, Customer Service, Sales, Leadership, Project Planning, Training, Technical Support, Zendesk Admin.

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