David Gardner Email & Phone Number

Denver, Colorado, United States

Manage overall project planning and coordination to ensure that projects are completed accurately, cost effectively and on time using Four Winds Interactive processes and best practices for project management execution.Manage 35+ projects at any given pointCoordinate scope of work review for awarded projects; manage assigned projects to complete on time and on budget. Manage and direct work of resources and contractors during the installation phase of projects.Develop and implement solutions to the problems identified and meeting client expectations.Create and facilitate meetings with the team and clients to ensure effective project control and assisting clients with preparing infrastructure for software implementation.Collaborate and manage scheduling of resources to task deliverables.Outcome increases business revenue through expansion and client retention. Review, analyze and negotiate solutions to problems identified.Maintain relationship between client stakeholders, project team, management team, sales and account managers

Denver, Colorado, United States

Coordinate scope of work review for awarded projects; manage assigned projects to complete on time and on budget. Manage and direct work of resources and contractors during the installation phase of projects.Develop and implement solutions to the problems identified and meeting client expectations.Create and facilitate meetings with the team and clients to ensure effective project control and assisting clients with preparing infrastructure for software implementation.Collaborate and manage scheduling of resources to task deliverables.Outcome increases business revenue through expansion and client retention.

Denver, Colorado, United States

Manage, collaborate, and implement project planning and coordination.

Denver, Colorado, United States

Provide remote or on-site implementation and training as well as post implementation support.Develop and implement solutions to the problems identified and meeting client expectations.Create and facilitate meetings with the team and clients to ensure effective project control and assisting clients with preparing infrastructure for software implementation.

Denver, Colorado, United States

Simultaneously manage multiple client accounts, driving continuous process improvement and ensuring customer service excellence.Maintain and promote excellent relationships with contractors, suppliers and clients.Provided hardware and software troubleshooting, diagnostic services, and training.Maintained customer relationships to reduce client retention.

Denver, Co

Facilitate inside software sales.

Mobile Fleet Maintenance service, perform light automotive services to companies with a small fleet of vehicles:• Managed day-to-day operations for service and sales. • Identified new methods for cutting operating costs while increasing services. • Accountable for essential planning of all company operations. • Managed client/vendor relationships.

Managed a Colorado Territory consisting of 30 franchisees and over 5,000 customers, promoted and drove B2B sales through the franchisees to the end user customers. Introduced and demonstrated line of equipment and software products through direct contact, advertisements, seminars, and tool shows. Consulted with business owners and made recommendations on capital equipment or software products that would drive profitability via information time management. Key Achievements:• Maintained a top four spot in the region and earned monthly performance recognition.• Increased territory sales to $450,000.00 and then to over $950,000.00.

Highlands Ranch, Co

Provided telephonic and online customer support for large oil and gas pump manufacturer in the software division. Managed a 200-site account, providing troubleshooting and diagnostic services for hardware and software. Provided planning and assistance required to migrate sites to software upgrades, minimizing down time and reducing frustration.Key Achievements:• Wrote company Help Desk procedures; developed algorithms for technicians to rapidly resolve common network problems.• Software implementation, training and support.• Promoted to Account Manager in recognition of excellent service.• Formally recognized by site managers and corporate account managers for improving customer service.

Englewood, Co

Responsible for troubleshooting, diagnosis and repair and worked closely with service advisors in completing repairs and services.Key Achievements:• ASE and Subaru certified automotive technician.• Achieved a high rate of customer satisfaction, with a record of accuracy in diagnoses, resulting in decreased claims for adjustment and increased profits.

Aurora, Co

Automotive technician responsible for troubleshooting, diagnosis, and repair, as well as, team training and management.Supervised and trained a team of technicians, controlling the work-flow according to skill level. Key Achievements:• Managed the top performing team, which was consistently ranked first in completions and revenue.• Achieved high rate of customer satisfaction, with a record of accuracy in diagnoses, resulting in decreased claims for adjustment and increased profits.

Bsba, Business Administration

Health Information Technology Certificate

Certificate, Network Systems Administration

Automotive Diploma