David Garner Email & Phone Number

Scottsville, Ny, Us

Rochester, New York, United States

An IT Manager and Officer plays a critical role in ensuring a company's technology is robust, secure, and efficient. This dual-role is responsible for developing and implementing IT strategies aligned with business goals, managing IT staff, and ensuring cost-effective resource use. They lead and coordinate IT projects, maintain the reliability and performance of systems, and enforce IT policies and standards. Additionally, they provide technical support, troubleshoot hardware and software issues, manage and maintain computer systems and networks, and implement cybersecurity measures. This role also involves liaising with vendors, ensuring support processes are in place, and providing user training on new technologies. The IT Manager and Officer ensures the company's technology systems run smoothly, supporting overall operational efficiency and growth.In this role I also provide management, support, and mentorship to a team of highly skilled individuals encouraging career growth, organizational efficiencies and a high availability work environment for the entire company.

Victor, New York, United States

As Desktop Administration Lead I am responsible for managing a team of highly capable technicians and maintaining the desktop infrastructure and related technologies. The role involves overseeing the configuration, deployment, and maintenance of desktop operating systems, applications, and hardware. As well as providing leadership and management duties to a team of technicians responsible for maintaining a high availability work environment.I utilize my advanced knowledge and experience in desktop administration, operating systems, virtualization technologies, and endpoint management and security. I am responsible for managing software licenses, ensuring compliance with IT policies and procedures, and working closely with other IT teams and vendors to integrate desktop technologies with other systems.Overall, the role of a Desktop Administration Lead is critical to ensuring that the organization's desktop infrastructure and support is reliable, secure, and optimized for performance.

Education record

Associate'S Degree, Telecommunications Engineering, 3.8

Call Center And Telecommunications Management, 3.8